Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Great Generator! Easy and powerful!
on January 10, 2024
Posted by: Momma5
from Raeford, NC
We purchased this generator a week ago and are so pleased! Power goes out in our area more often than we’d like and this gives us lots of peace of mind. It’s so easy, I, a housewife can hook it up and start if needed. I love the key fob for remote start and that it can power the necessities of our home when the power goes out.
We love the duel fuel, the compact size for the power it provides, and the price point. We don’t regret this purchase!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well Built
on January 10, 2024
Posted by: Lu96
I just bought this and unboxed it. Seems like a very well built generator. Seems to be rugged.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exactly what we needed!
on January 10, 2024
Posted by: Choujin
from Austin, TX
After much research, we decided on this one because it is exactly what we needed to service multiple items on both sides of our duplex. We paired this with (1) 30A cable and (2) 20A t-blade extension cords. It is a bit loud, but that's less of an issue since it provides so much power. Next up is building a vented, sound-dampening enclosure though!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGEN9500df Meets ALL Expectations
on January 10, 2024
Posted by: Dmsaint1
from Kentucky
Set up and assembly took 10 minutes. Very easy! Remote start is great. Runs great with smooth, reliable power. We live in a heavily wooded area and experience lots of outages. When we're in need, this generator takes care of my entire home/family at the click of a button.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to assemble and fired right up.
on January 10, 2024
Posted by: My new generator
from Texas
Just started to do the break in procedure at 50% load so far so good. Noise is tolerable way better than my last generator. Would have been nice to have the exact amount of engine oil delivered with the generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product!
on January 10, 2024
Posted by: EVC1
from Birmingham, AL
Easy to set up and easier to start. Would definitely recommend
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Wheel weld broken first day
on January 10, 2024
Posted by: Jake2456
from Massachusetts
Wheel weld broke off frame first use, still a nice generator but haven't had the chance to use it.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 11, 2024
Hello,
Thank you for your purchase! We appreciate you taking the time to let us know. We are truly sorry to hear about the issues you are encountering with your unit. Please feel free to contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Thank you for your purchase! We appreciate you taking the time to let us know. We are truly sorry to hear about the issues you are encountering with your unit. Please feel free to contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very easy to operate
on January 10, 2024
Posted by: Top cat1
from Vermont
I bought this last week as a portable back up. We live in VT in the woods and over the last couple of years our power has been going out alot more and for longer periods of time. Pick it up, very easy instructions assemble the wheels to it, add your oil which came with it, fuel source either propane or gasoline. Thats it started right up. Let it warm up couple of minutes put couple loads to it no issues. So far very happy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com