Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Very nice everything needed to get started
on December 7, 2023
Posted by: Let it storm
from Missouri Saint Louis
I purchased 5 months ago for home backup power and so for everything is what I expected and more. Its large enough for my home and still can be used for other things.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy start.
on December 7, 2023
Posted by: jdick54
from Muskegon Michigan
Easy to keep the battery charged for easy electric start with a simple single pole plug in on the functions panel. Easy to roll into position and can run out in the open with separately purchased GenTent
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Runs like a champ
on December 7, 2023
Posted by: Hondo24
from San Antonio
Easy to use. Powers all my essential items including my deep well submersible pump. One design complaint: The location of the 50amp outlet is directly above the back wheel which gets in the way if you are using a 90 degree cable plug.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect Generator
on December 7, 2023
Posted by: bob306
from Appling Ga 30802
I just received my new generator and I can't wait to use it. I bought this generator based on reviews and questions and answers from other customers. The dual fuel feature is great and I don't have to rely on just gasoline. The electrical connections on the generator are perfect for what I need. The electric start is great for my wife when she would need the generator. Just need some help uncrating the generator as I am just getting over busted ribs and a broke back.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Great to have a generator living in the country
on December 7, 2023
Posted by: Chris Burr
from West Townsend, MA
We have lost power for multiple days living in the country in previous winters. Now that we have this to replace a small portable generator I had previously used, we should be much better able to weather future outtages since we will have power for wel, heat, etc. Especially like the dual fuel option.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, December 11, 2023
Hello,
Thank you for sharing your positive experience with our dual-fuel generator. We're delighted to hear it has improved your resilience during power outages in the country. The dual fuel option is a key feature we're proud to offer, and we appreciate your support. If you ever have further feedback or questions, feel free to reach out. We look forward to your updated feedback once you get the opportunity to fully experience your Westinghouse generator.
Thanks,
Sydney, Westinghouse
Thank you for sharing your positive experience with our dual-fuel generator. We're delighted to hear it has improved your resilience during power outages in the country. The dual fuel option is a key feature we're proud to offer, and we appreciate your support. If you ever have further feedback or questions, feel free to reach out. We look forward to your updated feedback once you get the opportunity to fully experience your Westinghouse generator.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
excellent product.
on December 7, 2023
Posted by: Rayans wife
from Carrot River
easy setup, started right up. runs flawlessly. I would recommend this to anybody.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Not working
on December 7, 2023
Posted by: Thrull
from Alba Texas
I purchased the generator 1yr ago now it’s not working
I would recommend this to a friend!
Response from westinghouse.comBy eComm, December 11, 2023
Hi,
We are sorry to hear about the issues you may be experiencing with your generator. Thank you for taking the time to leave your feedback. If you haven't done so already, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
We are sorry to hear about the issues you may be experiencing with your generator. Thank you for taking the time to leave your feedback. If you haven't done so already, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Quieter, Good User Manual Instructions
on December 7, 2023
Posted by: Dave987
from Middle Tennessee
I bought this 9500 running watts generator to connect to the house electrical panel with a transfer switch. Got it assembled and running today. It is quieter than I expected, based on the description. Thankfully! The user manual instructions for disconnecting the bonded neutral to the ground were great. The assembly instructions for the wheels and feet were excellent and easy to follow. I like the features and size. I have positive expectations so far from the experience.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com