Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Reliable Westinghouse!
on September 28, 2023
Posted by: Shimmy22
from Coudersport, PA
I just got this today. Set up was easy and started right up with the remote! I’m looking forward to using it!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
I haven't run this yet, but......
on September 28, 2023
Posted by: Auntie N
from Kansas
I don't know how well this gen runs or even how loud it will be because I haven't yet tried to start it. I did unpack it and put the wheels on, though. And that led to a surprise: videos of the assembly of this model by YouTubers last year showed more hardware for the axle/wheel set-up than was included with mine. One of the manuals that came with my unit backed that up: per side, there should be two washers, two pins, etc. My unit came with just one washer and one pin and the configuration was different from the Tubers'; even the "axles" were different. I poked around and noticed that my unit was not made in China, as I had expected, but in Vietnam. It looks like there was a change in manufacturing operations earlier this year. (Vietnam is now good and China is now bad, apparently.) I finally found a note in the paperwork about this "new" axle and washer set-up. But nothing is said about having fewer pieces....or why that is the case. You just get fewer pieces and a drawing to match.
Anyway, that entire wheel set-up looks shaky. There is horizontal play along the axle shafts and I'm hoping the plastic wheels don't fall off when I move it.
I'm also suspicious about the swing-up handle. It's easy enough to swing into place, but there is a welded-on stop for the handle on only ONE side of the unit. I don't know this for certain but I wonder if there might not have been two on the versions made in China.
When dragging this beast around the yard, I'm concerned that the left side of the handle will eventually decide to make a break for it. There is absolutely nothing to keep it from going beyond the (non-existent) stop point. Nothing. Nada. The entire weight of the gen is put on the right-side handle stop. At 200+ pounds, it wouldn't take many moves to exceed the handle's ability to tolerate lifting, pulling, and dragging the gen around the yard. Then what? The right side gets wonky and the left side comes apart? (If the wheels fall off at the same time, I'm doomed!)
Anyway, that entire wheel set-up looks shaky. There is horizontal play along the axle shafts and I'm hoping the plastic wheels don't fall off when I move it.
I'm also suspicious about the swing-up handle. It's easy enough to swing into place, but there is a welded-on stop for the handle on only ONE side of the unit. I don't know this for certain but I wonder if there might not have been two on the versions made in China.
When dragging this beast around the yard, I'm concerned that the left side of the handle will eventually decide to make a break for it. There is absolutely nothing to keep it from going beyond the (non-existent) stop point. Nothing. Nada. The entire weight of the gen is put on the right-side handle stop. At 200+ pounds, it wouldn't take many moves to exceed the handle's ability to tolerate lifting, pulling, and dragging the gen around the yard. Then what? The right side gets wonky and the left side comes apart? (If the wheels fall off at the same time, I'm doomed!)
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product !!!
on September 28, 2023
Posted by: The wall911
from Saguenay , Quebec
Great product excellent quality !!! Run smooth i recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on September 28, 2023
Posted by: T rav
from NM
Great generator with lots of power will run my entire camper
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on September 28, 2023
Posted by: T rav
from NM
Great generator will run my entire camper with no issues
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features/key fob to start
on September 29, 2023
Posted by: Maine207
from Maine
I upgraded my generator and this one has twice the power but is quieter and easier to start. I love having the option of propane or gas for fuel and the remote start key fob makes it very easy for my wife.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT PRODUCT
on September 29, 2023
Posted by: DIMIT
from NEW CASTLE PA
EASY INSTRUCTIONS. STARTED UP EASY. VERY HAPPY WITH THIS GENERATOR.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just Perfect for my needs
on September 29, 2023
Posted by: Ortiz
from Oklahoma
I Bought This Generator for Good review from other owners.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com