Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
2
After setting up as per manual, excellent startup
on September 22, 2023
Posted by: Jim80
from Greeneville, TN
I bought this on the 19th and it was delivered today 9-22-23. setup was easy and within 2 hours it was running. However, no power at any of the outlets. Called customer service, on hold for 17 min. and then rep. comes on and tells me it will be 12 to 24 hours before anyone can get back to me. Really disappointed. "so much for the performance test" before it leaves the factory.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, September 25, 2023
Hello, thank you for your purchase, we are deeply sorry to hear about your experience both with the unit and our customer service team! Thank you for your feedback, I have passed it along to our quality control team to ensure that to ensure that our products are being fully tested after being produced! If you have not heard back yet please reach out to us at westinghousevip@wpowereq.com and we can escalate your case to ensure that you receive the help you deserve! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wonderful unit!
on September 22, 2023
Posted by: TheMariFairy
from Asheville
Bought this for my food truck! Powers everything I could ever need. Quite as it can be and is just a beautiful unit
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator review WGen9500DFc
on September 22, 2023
Posted by: Condor
from Grand Rapids MI
recently bought this generator and love all the features. Works great and supplies all the power our house needs. Love the Dual fuel.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice features overall. Like the dual fuel ability
on September 22, 2023
Posted by: Randy 56
from Auburndale, FL
Just got delivered today. A little trouble getting it started, but did get it with charging the battery a few minutes. Couldn’t get it started with the pull cord. Ran fine on both fuel types,
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
EVERYTHING GENERATOR
on September 23, 2023
Posted by: tan2
I just got my generator, havent had to use it yet. But very impressed with all its features.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome generator!!
on September 23, 2023
Posted by: Ruffles
from Arizona City, Arizona
I have never owned a generator before. I looked over several reviews before purchasing this generator. I am so glad I decided to purchase this one out of the many that were online to look at. This generator has everything you need and more. Easy to assemble and the dual fuel options are awesome. We have several black outs here where I live and I have the confidence that this generator will meet all my needs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Runs and Works Great
on September 23, 2023
Posted by: Joe1288
from Minnesota
Bought for emergencies and it hasn’t let us down! Got us through a 2 day power outage so far this year and everything went smoothly!! Thank you!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great over all!!!
on September 23, 2023
Posted by: WSF23
We just bought this and it seems to be easy to manage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com