Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,485 Reviews)
Open Ratings Snapshot
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
22,997 out of 23,471
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1 out of 5
1
Horrible never starts
on September 17, 2023
Posted by: Watson Horrible
from Louisville
This has cost me money during events by not starting
No, I would not recommend this to a friend.
Response from westinghouse.comBy ZacheCommerceSeptember 20, 2023
Hello, thank you for your purchase, we are truly sorry to hear about your experience! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we can assist you with finding a fix or to process a return. Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on September 17, 2023
Posted by: t1921
from IA
Just bought this today. Haven't used it yet. I'm sure it will be just fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very easy to assemble
on September 17, 2023
Posted by: Marine72
from Nevada City, CA
I just received this generator on Saturday 09/16/ 2023. When I unpacked the shipping box, it was well protected, clean and the only items I had to assemble we the 2 wheels and the two rubber feet. That assembly took me about 10 minutes maximum. High quality construction Have not started it up[ yet; decided to fully charge the battery first.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Good features
on September 17, 2023
Posted by: GenGuest
from Westchester, NY
I bought this two weeks ago, and I am very excited with the features that fulfill our home needs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Well designed with simple to read instructions
on September 17, 2023
Posted by: Navyway
from Davenport, Florida
I have yet to have a reason to use the generator. However, setup and integration into home wiring has been accomplished without difficulty
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features and possibilities for the price.
on September 17, 2023
Posted by: Douglas H.
from Stafford, VA
Delivered in good shape in the box on a pallet. Easy setup to get it ready to use. Put the whole quart of oil in it that came with it. I may have missed it, but I couldn't find the oil capacity spec to double check how much oil I was supposed to use of the quart, but it seemed to take the whole thing. I will check the level again before next use. Hooked up the battery, put gas to it, and it started right up beautifully with the push button. Let it run 20-25 minutes unloaded to let the engine start to break itself in. Don't have any feedback on using it yet, but I am really curious to see if it can carry my well. My other ETQ 5500/6250 generator could not cycle my well, even when only the well circuit was on, so that is why I upgraded to this one that was nearly twice the size of the old one. We will see, so more to follow.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features!
on September 17, 2023
Posted by: DSch
from PA
I’m so glad I bought this. It has helped so much!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Exactly what I needed.
on September 17, 2023
Posted by: Alan@4713
Used this under heavy conditions for the last week and have had no issues on either fuel choice. Very Very pleased this far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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