Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Easy to Use
on September 1, 2023
Posted by: sd333
from Austin, TX
Setup and running in less than 10 minutes. Haven't fully loaded it yet, but so far runs great. Remote start and stop works like magic. Not too load only 15 feet from the house.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Very powerful generator
on September 1, 2023
Posted by: EWG65
from Dallas, TX
Bought almost a year ago, and was overall pleased with the performance, until it would not start after sitting for a few months. Now it only starts with the pull string and holding choke open, can use the remote start at all
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Pure Junk
on September 1, 2023
Posted by: Goble56
from Missouri
Despite all efforts it will still not run on gasoline. Westinghouse sent new carb, still won't run. I'd just like my money back. BTW, my neighbor bought one same time I did....same exact problem. Totally unreliable.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Customer Care, September 5, 2023
Hi,
We deeply regret the inconvenience you've experienced with your unit. Please know that we are fully committed to resolving this as soon as possible and getting your unit back up and running. Please reach out to us at westinghousevip@wpowereq.com and we'd be happy to escalate your case for you.
Thanks,
Sydney, Westinghouse
We deeply regret the inconvenience you've experienced with your unit. Please know that we are fully committed to resolving this as soon as possible and getting your unit back up and running. Please reach out to us at westinghousevip@wpowereq.com and we'd be happy to escalate your case for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT FOR POWER OUTAGES
on September 1, 2023
Posted by: BIGDTONY
from Detroit
LOVE THIS MACHINE even ran my air conditioner!!!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Outstanding generator (all the bells and whistles)
on September 1, 2023
Posted by: Anonymous
from Canyon Lake, Texas
I researched several comparable generators to run my home during a crises but this one came out to be the clear winner and that was before I even considered that it was one of the least expensive of the ones in its class. Now that I have it I can also say that it looks to be well made and the remote start and stop feature is a nice bonus.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT VALUE!
on September 1, 2023
Posted by: SHOG45
from TOLEDO OHIO
I BOUGHT THIS GENERATOR TO REPLACE MY PREVIOUS ONE. MANY MORE FEATURES AND QUALITY BUILT. GREAT PRICE.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great
on September 2, 2023
Posted by: Maverick1980
from Florida
Really easy assembly, easy start, great quality . Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
awesome generator
on September 2, 2023
Posted by: Duane Dunton
from Lyman, Me
very happy with purchase would do it again for sure
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com