Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,560 Reviews)
Open Ratings Snapshot
Rating breakdown 24,560 reviews
5 Stars
21,115
4 Stars
2,976
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,049 out of 23,523
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
First impressions are favorable for this generator
on October 29, 2021
Posted by: Truj
from Alabama
I took delivery yesterday. It was mostly assembled only requiring the mounting feet and wheels be installed. One of the mounting feet nuts is missing from the frame, so I will have to pick one up to complete that install. The wheels are well built and easy to install by use of a axle pin, washer, and cotter pin. I plugged in the battery charger and connected the battery. The manual says it ships charged and by the time I added the quart of oil, the battery charge light had changed from red to green. I connected my propane bottle to the regulator and used the remote for the first start. It took about 7 seconds of cranking to purge the propane line and start. I loaded the generator lightly by adding a 500W halogen light, a box fan, and a pancake air compressor. Don't forget to reset the GFCI plugs! I removed the loads after 10 minutes and allowed it to run unloaded for a few minutes and used the remote to stop the engine. I then restarted the engine using the pushbutton on the console. The engine started within 3 seconds. It takes a few seconds for the start button to illuminate solid and the dater center do turn on and display the voltage. You can then toggle through the displays. As other reviews have stated, this generator is quieter than others. It is comparable, but slightly louder than the the popular RV generators and certainly quieter than most portable generators. Delivery was fast with great updates and phone calls to ensure I was ready for the driver. It arrived a week earlier than originally promised. 15 to 20 minutes to set up an connect the propane and have it running is great. I am pleased so far with this selection.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
new generator
on October 29, 2021
Posted by: powered uo
from oregon
We haven't used it yet but it looks well made and all parts are there including oil to get it going.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Plenty of Power
on October 29, 2021
Posted by: toddea
from Spring, Texas
While I haven’t had this for very long, it has been great. Used to power a refrigerator. When fridge comes on, generator hardly notices. A little louder than I thought, but that’s okay. Plenty of outlets, transfer switch ready. In doing research on generators, this brand came up often. I do think it will give me years of service.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great power
on October 29, 2021
Posted by: Heav
from Texas
Very pleased with the unit. I would order again. This is how the package was delivered.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy to assemble & operate!
on October 29, 2021
Posted by: Karen54
from Duck Creek Village, Utah
Bought this generator to replace one used as backup to the solar system at our mountain cabin. Easy to assemble & hook up. No problem pairing the remote starter. Did require the propane company to install a step down regulator on our 1000 gal tank to obtain the correct pressure. Runs like a champ and powers the entire cabin without a problem. Is surprisingly quiet for a generator this big. The ability to start the generator from the cabin when it's raining or snowing is a fantastic feature.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
All the features I wanted
on October 29, 2021
Posted by: Wilmadog
from Laquey,mo
Have not used it yet but I think it will do a great job
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy to use features
on October 29, 2021
Posted by: Terri24
from North Carolina
I received my generator today aside from a broken battery cover. The unit was easy to set up and use very happy with the generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Nice features
on October 29, 2021
Posted by: Mfan4life
from Michigan
Bought for dual fuel. Easy assembly, easy propane hookup, started perfectly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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