Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Machine géniale
on July 16, 2023
Posted by: Michel128
from Canada
Nous avons acheté cette machine et nous sommes très satisfait du résultat
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
9500duel fuel
on July 16, 2023
Posted by: AireCritter
from Heflin Al
I bought this a month ago, approximately used it for a few days for the first two weeks. I had it and then went out there to crank it and it won't start. Can't get it to do. Nothing was running fine when I shut it off the day before. Not happy at the moment
Response from westinghouse.comBy Zach, eCommerce, July 18, 2023
Hello, thank you for your purchase, we are truly sorry that you are having starting issues! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to assist you! We look forward to hearing from you!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual Fuel reliability
on July 17, 2023
Posted by: A bearded fellow
from Southfield Michigan
YES!! Dual Fuel!!!!!!!! I purchased this with the peace of mind knowing that I can use GASOLINE or PROPANE. I KEEP 15 gallons of gasoline on hand and 3 20 pound propane tanks. I live In Michigan and the infrastructure with DTE is HORRIBLE we lose power 3-4 times a year. It powers my entire 2200 sq. ft. home and AC unit with all LED lights, and l have a pool. Why I waited until my kids were older I don’t know!! I no longer have to zip tie the refrigerator door handles…100% peace of mind. I chose the portable in case/when we move it goes with us. The moving handle is easy to use. I’m strong and by myself I can lift it up 1 8” step and 1 4” and 6” step, a small block ramp would make it easier. Shoes nicely in the garage under my bench. Hook up is easy. Push button, pull start or Key Fob. Also Westinghouse uses a CAST IRON ENGINE block which made me choose it, Heavy Duty motors last way longer than others. Full Synthetic oil is all I’ll ever use, good maintenance schedule and care. This generator will go to my kids one day.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wow!
on July 17, 2023
Posted by: MikeR60
from Milano, TX
Power plus, This generator is worth every cent. Just get it! Easy to hook up, easy to use and runs ALOT of items in our home.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Great Features but earyProblem
on July 17, 2023
Posted by: Marine Deuce
from Mid Eastern AZ
Works great for our purpose. Remlte Start is a must. 40 hours in, starting problems related to stepper motor choke operation. Trying to get resolved. Though Warranty info does not require registration, only proof of purchase, was surprised to find that it must be registered to get to a tech. Seems odd.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, eCommerce, July 18, 2023
Hello, thank you for your purchase we are truly sorry you have been having issues with starting your generator! Thank you for reaching out to us, if you have not been able to get help through our customer care team, please email us your case number and the information surrounding your problem and we will be able to escalate it for you. The email is westinghousevip@wpowereq.com, we look forward to hearing from you.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very compact
on July 17, 2023
Posted by: Ewo66
from Houston
The Generator us very compact and easy to move around. Installation was easy and the noise level is the same as our mower.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very easy set-up and operation
on July 17, 2023
Posted by: CindiLou
from Texas
We had everything assembled and had it running in 10 minutes - much quieter than I expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Received my WGen9500DF Generator promptly
on July 17, 2023
Posted by: Na10
from Illinois
When we received the product we were highly satisfied with the quality of the generator. It was easy to assemble, comes with a remote.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com