Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Great Features - Simple to use
on July 11, 2023
Posted by: ready in Florida
from Florida
I bought this during the Tax Free sales week for storm prep and I am so happy that I did....after a lesson from my dad, I am confident that I will be able to easily use this generator, if necessary. I love that it is dual fuel, making it easier for me to keep propane tanks on had, which is cleaner and safer stored outside by my BBQ and I don't have to worry so much about tons of the gas tanks laying around.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and dual fuel for any emergency
on July 11, 2023
Posted by: Luke77
from Southwest Florida
Many features run pretty quiet and you never know last minute when you you need a generator you always have propane around until you can get gas
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up, gives me peace of mind
on July 11, 2023
Posted by: AmherstAllen
from Amherst, NY
While I haven't used this generator extensively, so far it's been great! It was very easy to set up and attach the wheel kit, the instructions and documentation were clear and thorough, and it fired right up and was powering our panel immediately. The noise level was exactly where it was rated and the remote start/stop worked flawlessly. One thing to note is that it is very heavy, but the wheel kit makes it easy to move around.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Simplistic, And Powerful
on July 11, 2023
Posted by: Wall_ee17
from South Carolina
Recently purchased the Wgen9500DF and was amazed as to how simplistic its operating method is with respect to the power capabilities it produces. Very well made, and very heavy. Power will not be an issue when the storms come through. Alot of machine for your money.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator!
on July 11, 2023
Posted by: Happy gen user
from Jax FL
the electric and remote start is wonderful. being in a wheelchair not able to pull a cord this makes my life better!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on July 11, 2023
Posted by: Little man
from Gulfport
Was exactly as advertised. Shipping was great. It started up as soon as we hit start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Looks Great. Will Not Start?
on July 11, 2023
Posted by: Blacksox
from Cape Coral, FL
I purchased this generator a month ago. Assembled it, put oil in, put gas in and charged the battery. But, the unit will not start. I’ve tried the electric start and manual start to no avail. I even took my unit’s battery overt to Auto Zone to test that it’s holding a charge and it seem fine. I’ll keep working with Westinghouse to resolve the issue but hurricane season is here and I need this to work!
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, July 12, 2023
Hello, thank you for your purchase, we are truly sorry that your unit will not start and thank you for looking into the issue! Please contact us at westinghousevip@wpowereq.com and we will be able to escalate your case. Thank you and we look forward to hearing from you!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice product for emergency and outdoor power
on July 12, 2023
Posted by: Suhail602
from Gulfport fl
I just bought it and hope to use it soon but like the product
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com