Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,493 Reviews)
Rating breakdown 24,493 reviews
5 Stars
21,058
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,003 out of
23,477)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
2
Pull cord difficult and slow to start with propane
on January 1, 2025
Posted by: Stevie Wayne
from South Carolina
I bought this excited about both propane and gas start. Disappointed in both options. Pull cord difficult to pull. The propane option was slow to start.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 6, 2025
Hi,
Thank you for your review and for taking the time to let us know. We're deeply sorry to hear about your experience with your unit so far. Please know that we are dedicated to ensuring that your unit operates to your satisfaction. If you haven't already done so, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Thank you for your review and for taking the time to let us know. We're deeply sorry to hear about your experience with your unit so far. Please know that we are dedicated to ensuring that your unit operates to your satisfaction. If you haven't already done so, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Feature
on December 31, 2024
Posted by: WVT1195
from San Antonio, Texas
I bought it two weeks ago. Used it for my compressor and power-tool to build a loafing shed, excellent power.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on December 31, 2024
Posted by: Anonymous
from Guntersville AL
This product met all my needs and was as presented. It started easily and met my power load. The instructions were very good and informative.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Outstanding Investment
on December 31, 2024
Posted by: Rick 8153
from Texas
I ordered this unit toward the middle of December 2024. I picked it up on December 29, 2024.
The packaging for the unit was superb! Assembly was exactly as depicted in the instructions.
After servicing with oil and gas, the first start was via the remote fob . The unit probably made 2 revolutions before starting. Same was true when I started it on propane. Both times the unit started right up and ran smoothly.
Good job Westinghouse!
The packaging for the unit was superb! Assembly was exactly as depicted in the instructions.
After servicing with oil and gas, the first start was via the remote fob . The unit probably made 2 revolutions before starting. Same was true when I started it on propane. Both times the unit started right up and ran smoothly.
Good job Westinghouse!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual fuel generator
on December 31, 2024
Posted by: Jonathan 12345
from Washington
Great product, started right up and directions were super easy to follow!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very good features
on December 31, 2024
Posted by: TC 55
from Slinger, WI
Just had it a very short time, but so far really like it. It had a better rating than Generac.
Sure it will serve me well through the years!
Sure it will serve me well through the years!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
good gen
on December 31, 2024
Posted by: Didit
from Lawrence, Kansas
works as it should looks good runs good not to loud
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent value and well built
on December 31, 2024
Posted by: Bryan20252025
from Portland, ME
I haven’t had to use this yet, but it was very easy to get ready and I’m ready in case the power ever goes out
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com