Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,485 Reviews)
Open Ratings Snapshot
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
22,997 out of 23,471
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Great Product
on February 20, 2023
Posted by: JMF1
from Lancaster NY
Great Generator. Easy to set up out of the box, with so many features for the price
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome unit
on February 20, 2023
Posted by: Gfo97
Price was very reasonable for it's size. It runs my whole house!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Generator
on February 20, 2023
Posted by: Tcn713
from Ararat, Va
I bought this Feb 1 and so far it has been great! Glad we bought it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent Generator for the price!
on February 20, 2023
Posted by: Abigail
from Bryan Texas
We have a Westinghouse generator that is a little smaller than this one. It worked great this past winter during an outage that lasted for three days. The generator work nonstop. We were so pleased with that generator that we decided to buy a bigger one
just to be able to handle more appliances throughout the house. This generator is excellent quality and I would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Home Generator
on February 20, 2023
Posted by: Power Station
I purchased this generator to hook up to our home, as a power backup.
I had previously installed a 30amp breaker and outlet, to use our sons generator, which is rotting away in our shed. His generator is very difficult to pull start and unreliable. According to my wife, there was no way she would be able to start it, should I be hurt or unavailable.
This is a wonderful step up.
What I Like:
It is VERY easy to start. Has a large push button start that activates the engine immediately.
Has a remote start Key FOB that worked from our windowless basement, 12 feet down and 25 feet away from the generator. (It is where our electric panel is located.)
Outside Noise level is acceptable, no louder than a log splitter or mower.
After putting a gallon of gas in I tried to start it. It cranked, however did not start.
Added another gallon of gas and we were, Off to the Races. Started & Worked Perfect. I disconnected the 'Bonded Neutral," since we are plugging directly to the house, and the house circuit box is grounded.
Comes with all the accessories needed to get up and running including a Battery Charger! Did require a little more oil than provided.
Very pleased with this purchase. We have a large home; well pumps, sewer pumps, circulating pump for tap water, outdoor wood burning furnace with underfloor heating installed, which requires additional water pumps. And of course refrigerators, furnace fan and lighting.This generator can easily handle the load. I do not think we will be washing and drying clothes during a power outage, so I am not considering that option.
The manual was very helpful. It depicts exactly how to 'unbond the neutral,' on the generator.
Very smart to have included both a 30amp & 50amp plugin on the generator. I can use our existing 30 amp outlet. I have run 6 gauge wire and will be hooking up a 50amp outlet..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features dual fuel
on February 21, 2023
Posted by: Dh4904
from Florida
Very easy to set up everything is provided clear instructions
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
High quality product. Great starting features!
on February 21, 2023
Posted by: Harley 2000
from Yarmouth,Ma.
Just bought the unit and had some hidden damage. Not sure if it will effect operation of the unit. Did call their support line and they advised a representative would call me back. Never did get a callback from Customer Service. Not a good sign for future questions. Overall quality and operational instructions seem very good. Seems like a well built machine. Would buy this unit again.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Very sturdy machine
on February 21, 2023
Posted by: Susieqclogger
from Central WVa
I have given this generator 4 stars for the simple reason we haven’t used it yet! The construction of the machine is impressive. Everything was packaged nicely. The crate was delivered intact without any damage. My husband was able to attach the wheels without any problems except the generator is heavy & it took both of us to lift it up on a wedge! We are elderly! ❤️ We were impressed, & recommended it to family!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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