Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,514 Reviews)
Rating breakdown 24,514 reviews
5 Stars
21,076
4 Stars
2,970
3 Stars
250
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,018 out of
23,492)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Great Product
on January 12, 2022
Posted by: Kidd
from Southern Calif
I received this generator in great condition and strapped to a pallet. After unpacking, and a very quick assembly, I was in business. The generator fired right up and ran as expected
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product and clutch
on January 12, 2022
Posted by: Its_Christinith!
I bought this in replacement of another generator and am well pleased with it's performance and capability. This was a perfect generator right before a snow storm.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect Backup Generator
on January 11, 2022
Posted by: MKlein
from Louisiana
I recently moved to a state that encounters hurricanes on a regular basis and usually have a considerable amount of frozen products that are critical to keep frozen, no matter the circumstance. I had this wired up to my panel and not only does it power all of my freezers, but can also run my central air as well. The value for the price is well worth it and I’m looking forward to having the peace of mind this brings me.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse Generator
on January 11, 2022
Posted by: HappyTool!
The generator is the right size, starts like a charm, runs quiet, and operate good with tools!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
everything I wanted
on January 11, 2022
Posted by: Old creaky
from Nashville, TN
Not hoping for power outage but I know I'm ready for it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exceptional Quality/Very User Friendly
on January 11, 2022
Posted by: Snowy W.
from NORTH CENTRAL WASHINGTON
Bought this unit as a back up for the home. Works seamlessly as described. Invest in the ST SWITCH. It's a must have for the available units.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and easy to use
on January 11, 2022
Posted by: Taz1959
from Saltillo TN
We bought this after the sever tornados that caused a power outage for 5 days. It is the best investment we have made
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Pretty Darned Good, couple of minor details....
on January 11, 2022
Posted by: threadcutter308
from Seattle, WA
Nice package/packaging, very well laid out. I also have a 6kW Onan, which is physically larger. Overall, happy with product, Westinghouse gets about 4.8 Stars on this unit. Minor details however;
1. Westinghouse kindly provided 1quart of oil, but machine capacity is 1.16 quarts. It IS documented in the manual (Glad I read it, usually I don't....). Didn't want to run without "full" complement of oil, so I topped the machine off with some extra oil that I already had. Hard for anyone to ship "1.16 Quarts" of oil. No dings for Westinghouse on this, just be aware of it.
2. Out of the box, the threads were buggered up on one of the welded on 10mm nuts where the legs/feet attach to the machine. Chased them with one of the bolts on the backside of the nut, didn't have a 10mm tap. Minor thing.
3. Electric/Automatic choke mechanism was gritty/tight on first attempt to start. Figured out lack of start quickly. Ceased starting attempts, manually moved the manual choke mechanism back and forth a bunch of times, loosening it up. Also sprayed a small amount of oil w/Teflon in it on the mechanism. Probably the biggest ding for Westinghouse. A lot of people wouldn't know what was happening/why it wasn't starting and just send it back. I may ask Westinghouse for a replacement auto choke mechanism. Looks like an easy changeout.
4. Mechanical fuel/gasoline valve is a bit odd. In my past experience, when the shutoff lever is perpendicular to the direction of flow in the fuel line, the valve is closed. Just the opposite here, when it's perpendicular, the valve is open. No biggie, you just have to have good lighting, your glasses on and you can read the imprint on the fuel valve.
Anyway, I'm quite happy with the machine overall. Lots of nice features, one of my faves is the battery charger and the fact that they included it with the machine. Lots of great features packed into this unit.
Other than the relatively small details above, I give it a 4.8 out of 5 Stars.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com