Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,493 Reviews)
Rating breakdown 24,493 reviews
5 Stars
21,058
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,003 out of
23,477)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Easy to operate. Easy to understand.
on January 5, 2025
Posted by: Parker family
from Harrodsburg kentucky
I was concerned fir my family while deployed during the winter months, so I purchased the Westinghouse generator as a back-up just in case. As fate would have it. It was needed. 6000 miles away it came thru for me
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse WGen9500DFc Generator
on January 5, 2025
Posted by: LHBT
from New Jersey
I bought this dual generator for emergencies, price was great & has a lot of features.
Haven't had to use it in an emergency yet but tested and works fine.
Haven't had to use it in an emergency yet but tested and works fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features, Reliable
on January 5, 2025
Posted by: MoparMike
from Freeport ME
Before purchasing this generator, I did some research and found Westinghouse to be among the most reliable, and the features of this generator met all of my needs. We tend to lose power quite often here in our rural neighborhood in Maine, so dependability is important. We're ready for whatever storms come our way.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy to use
on January 5, 2025
Posted by: halli
from Pennsylvania
Generator is powerful and easy to use! I would recommend to friends.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on January 5, 2025
Posted by: Wes1419
from Newton
I bought this and hooked it up and it works great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Life Saver
on January 4, 2025
Posted by: Old man with new toys
from Venice Florida
I purchased this after losing power for a week during Hurricane Ian. This year with Hurricane Helene and Milton there was again extended power loss. This generator powered my entire home (minus the A/C unit) for 7 days. Maintenance was quick and easy limiting down time.Run time on a full tank at about 75% was 10+ hours. It was so simple to operate, my wife did it. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Potentially a Good Generator, only time will tell.
on January 4, 2025
Posted by: HMeyer
from Albany Oregon
At this time I am only giving a 3 star. Due to the fact that I can not manually start it with the pull cable when using propane. It will start manualy with the pull cable on gasoline with more than usual effort, then I would expect. But it will start at least manually on gas. I would like to give it a 5 star rating, but I am concerned about it not starting on propane using the manual pull cable. I would expect something better new right out of a box. Even the excessive effort to start it manually on gasoline. It starts with the starter and with remote key, both on propane and on gasoline. It seems to run really good and holds a good heavy load, which I'm impressed, at least about holding a load.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, January 8, 2025
Hi,
Thank you for sharing your feedback with us. We're glad to hear you're impressed with the unit's performance and load capacity! We understand your concerns about the manual start on propane and the effort required for gasoline. Your input is valuable, and we’d like to assist further to ensure you have the best experience. Please get in touch with our customer support team at support@wpowereq.com or 1-855-944-3571, so we can troubleshoot the manual start issue and explore solutions. We’re here to help!
Thanks,
Sydney, Westinghouse
Thank you for sharing your feedback with us. We're glad to hear you're impressed with the unit's performance and load capacity! We understand your concerns about the manual start on propane and the effort required for gasoline. Your input is valuable, and we’d like to assist further to ensure you have the best experience. Please get in touch with our customer support team at support@wpowereq.com or 1-855-944-3571, so we can troubleshoot the manual start issue and explore solutions. We’re here to help!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Spiffy modernity
on January 4, 2025
Posted by: Rhodorowsky
from Sequim, WA
Works really great. More affordable than getting a generator set up with an inverter. For my basic needs, this goes above and beyond.
Written by a customer while visiting westinghouse.com