Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
WGen9500DF
on December 22, 2022
Posted by: Myduna
from ND
Item just as described. Easy assemble. Easy to use, runs well. Good value!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just what we needed!
on December 22, 2022
Posted by: Snowman716
from Buffalo, NY
Sat idle for two years until I needed it. Fired right up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent value
on December 22, 2022
Posted by: PeterM
Purchased one year ago. Starts in a few seconds even under 32F. Plenty of power for mini plits, range, etc.
Written by a customer while visiting westinghouse.com
Customer Rating
4
9500 Watt generator
on December 22, 2022
Posted by: beksdadd
from Bullhead City
I bought this to power my home during blackouts. I expect it will do the job.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
A lot of bang for your buck
on December 22, 2022
Posted by: PatrickB618
from Malvern, PA
Looks great, sturdy construction and you can’t beat the price for a dual fuel.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
All set uo for the bomb cyclone that's coming!
on December 22, 2022
Posted by: Dogmom412
from Pittsburgh, PA
I bought this a few months ago in anticipation of an upcoming power outage and with the bomb cyclone headed our way with record low temperatures and wind chills, I feel super confident that we will stay warm with out Westinghouse generator and the transfer switch I had installed on the house a couple of years ago. I hope we don't need to use it but I have it in case we do. And I had a different generator that I got rid of and replaced it with this one because it has a push to start and dual fuel.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Only used twise and now it wont start
on December 22, 2022
Posted by: AdelHan
from Spring, Tx
Used my 9500DF twice. The last successful test was a month ago. We are expecting a hard freeze tonight. It won't start this morning. On the phone Customer service is impossible just recording. takes a very long time. I am still going through the motion to get help.
Response from westinghouse.comBy Customer Care, December 23, 2022
We are sorry to hear about the issues you have encountered with your purchase. We will have a technician contact you shortly.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Working now
on December 22, 2022
Posted by: puco
from Maryland
I had trouble getting power on the outlets (unit started fine). Put in a ticket and got a response from tech support. They sent me a new AVR. As I was swapping out the old one, I noticed one of the wires was not connected to anything (red wire). I guess it was knocked loose somewhere along the way. I reconnected it, fired up the generator and now it appears to work fine. I'll give it 4 stars now since I don't have any data on reliability.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com