Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,485 Reviews)
Open Ratings Snapshot
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
22,997 out of 23,471
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4 out of 5
4
As advertised
on December 11, 2022
Posted by: MAS4
from Wyoming
As advertised! Ordered, received. A bit of assembly and added oil, charged the battery and away we go.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy to Use
on December 11, 2022
Posted by: Chased92
from Brighton, UT
Excellent generator. I was easily able to use both propane and gasoline in the same day, and it handled backing up my entire house without breaking a sweat. Literally a plug and play device!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Works perfectly and great features!
on December 12, 2022
Posted by: Almalham73
from Scottsville, VA
I just bought this generator for the winter months. My neighbor recommended it to me because it powered his whole house during the power outage last winter. It has worked perfectly fine for him and it has been working perfectly fine for me. The remote start feature as well as the option to switch to propane are so convenient to have!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Whole house covered!
on December 12, 2022
Posted by: Jamie C
from Hyde Park, NY
I bought this two months ago online. It's easy to start and hooked up and ready to power the whole house with a switch on my circuit breaker panel. It comes with motor oil, and a hose for propane use. There will be enough power to keep my water pump running!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Maybe The Best For The Money
on December 12, 2022
Posted by: JMens
from Mount Vernon, WA
After much research, I went with the WGen9500DF. What I liked: around 9000 running watts, 6 plug-ins, dual fuel, well-built engine, meter display, and push button start. Break-In the engine before using it hard and that will help the engine last longer and run better. YouTube has generator break-in videos. I've ran it about 5 hours now and it's doing great. Use ethanol free gas if you can. Thank you Westinghouse for making a great machine at a great price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Works Great
on December 12, 2022
Posted by: TimMa
from Faribault, MN
Easy to put together, started right up. Just what I needed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Piece of junk
on December 12, 2022
Posted by: Bruno 2
from Oregon
I bought this in dec 2020 it never worked right now it doesn’t produce power at all warranty is a joke paid for my own AVR after calling customer service. Still no power the motor works maybe I can put it in a lawn mower. It has all of 40 hours on it.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer CareDecember 15, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
NICE GENERATOR
on December 12, 2022
Posted by: SCOTT 79
from lucasville
BOUGHT THE UNIT HAVEING ISUES WITH THE START SWITCH
I would recommend this to a friend!
Response from westinghouse.comBy Customer CareDecember 15, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
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