Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4
Easy Start
on November 25, 2022
Posted by: Robin67
from Windsor, NY
I bought this generator in September and due to a busy schedule I was not able to unpack it until November. Once unpacked we were able to start it and charge the battery so the push button started the generator! Wow Thanks!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
W Gen 9500DF
on November 25, 2022
Posted by: Billy 64
from Sheboygan
Was delivered no damage. Didn't use it yet. But looks very well made
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Works well after getting started
on November 25, 2022
Posted by: Rockfarmer
from Ozarks
Had some issues initially getting started with gas. Started with propane then switched to gas and now it starts fine. Tested it out and it will power everything needed in case of electrical outage. The only question is durability/longevity, but so far so good.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works well
on November 25, 2022
Posted by: Scottamitch
from Moreno Valley, Ca.
Very happy so far. Really like the remote start and stop.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love the features
on November 25, 2022
Posted by: Jeff589
from Walnut, IA
I bought this in May and just unboxed it. Easy to assemble and after remembering to turn on the fuel line, it started right up. Not terribly noisy. Using as backup power for my house as I live in a rural area.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
DF Generator
on November 26, 2022
Posted by: Chiip
from Madison, WI
Purchased Sept 2022. Setup took less than an hour. Used propane for startup and it started up first try without any issues. Hooked up to our house electrical and it ran the entire house even on the reduced kw with propane.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Problem Solving
on November 26, 2022
Posted by: GenThom
from Fredericksburg, VA
So far, I am not able to run the generator. I have to call Westinghouse support team to diagnose the problem. It is disappointing could not make it work as well.
My rating may change after performance evaluation.
My rating may change after performance evaluation.
I would recommend this to a friend!
Response from westinghouse.comBy Westinghouse, Customer Support, November 28, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Ease of use/ duel fuel
on November 26, 2022
Posted by: KLH1
from Dracut, MA
This generator is so much easier to start by using either the electric start button or remote control. It is also provides so much more flexibility with the ability to use both gas and propane. Although heavy like all generators this size, it is fairly easy to move with the large handle and solid plastic wheels. Would definitely recommend the WGen9500DF for powering the whole house during a power outage having just tested its capabilities by turning off the main breaker and implementing the interlock switch.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com