Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,486 Reviews)
Rating breakdown 24,486 reviews
5 Stars
21,053
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,998 out of
23,472)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Beats Expectation
on September 14, 2022
Posted by: Old Barking Dog 52
from Dawsonville Ga
Unit is well made, easy to use and easy to roll around. Set up is quick and foolproof. Put unit on transfer switch and it runs all the essentials in the house. Noise level is lower than other brands my neighbors have. Feel really good doing into a power outage with this unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on September 14, 2022
Posted by: cfelicia
from West Bloomfield, MI
I bought this last month and had no issues and works great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Simple set up
on September 14, 2022
Posted by: Mike BRI
from Johnston RI
So happy for peace of mind for my family . Easy set up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Strong Machine
on September 14, 2022
Posted by: Storm security
from Palmetto, FL
Built solid, plenty of power to keep the house comfortable during a power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Seems fine after troubleshooting
on September 14, 2022
Posted by: computer-joe
It appears to be a solid unit. It has enough power to support my entire home. All appliances function and can be used as normal, including central AC, window AC, two fridges, sump pump, dehumidifier, washer/dryer, dishwasher, etc. although when the central AC comes on the inrush is a real kick in the groin for this unit but it does recover quickly and carries on.
I did not buy this for the propane option (don't want to take the hit on wattage) and I have two 30 gallon fuel drums, so I cannot attest to it's functioning on propane as I have not tried that option.
Like many of the reviews out there for this unit, I had problems with getting this unit started. I don't have any propane and I am disabled and incapable of using the pull-start, so the only choice I had was the auto-start sequence and gasoline. I ran and restarted the sequence 4 times and it would not start.
After going over this unit top to bottom with a fine tooth comb (had spark, was getting fuel to carburetor from tank) and after about 15 start cycles I finally found the problem. The automatic choke apparently has a very weak actuator and the choke lever was barely brushing up against the backside of the PCV hose (which is inconveniently positioned horizontally directly in front of the choke lever) with enough force to stop the travel of the choke actuator before it reached the fully closed position and thus starving the engine during the start cycle. I rerouted the PCV hose to run in front of a vertical line to the vapor canister which keeps the choke lever from brushing up against the PCV hose. Now, without interference the automatic choke functions properly and the unit starts within 3 seconds of initiating the start sequence.
The only other issue with this unit is the obvious design flaw of placing the 50 Amp receptacle directly over the wheel which severely impedes the use of the receptacle with pretty much any 50 Amp cable.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great looking unit!
on September 14, 2022
Posted by: Haoleboy
from Portland, Oregon
Can’t wait to try it out when the winter hits! Should power my whole house. We had a bad ice storm last year and we were VERY unprepared. Went without power for almost 2 weeks!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Reliable power and easy to use
on September 14, 2022
Posted by: Tmart17
from Wisconsin
I purchased this generator a couple of months ago due to an extended weather-related power outage. It took a relatively short time to set up out of the box. Be sure to fill this machine up with oil far enough otherwise it will start and then shut off to protect the engine. It’s very easy to start and the auto-choke feature is fantastic. Would 100% purchase again.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wgen9500DF
on September 15, 2022
Posted by: Tricia32
from michigan
Have not used yet, very nice machine though and will update review when it is actually used. Delivered on a pallet and I am pleased with purchases thus far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com