Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,493 Reviews)
Rating breakdown 24,493 reviews
5 Stars
21,058
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,003 out of
23,477)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1
Rated as the best bang for the buck
on January 17, 2025
Posted by: Anonymous
from Buxton Maine
I bought this generator one month ago. set it up as instructed and test ran engine and generator. all was good. Today a tried to start the engine for exercise sake and she would not start. Checked trouble shooting guide as prescribed and everything is as it should be. Starter works excellent but absolutely no fire. Calling Westinghouse today, hopefully they will be unlike other manufacturers and offer a solution.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 24, 2025
Hi,
We’re sorry to hear about the trouble you’re experiencing with your generator. It’s great that you followed the troubleshooting guide, and we understand how frustrating this must be. Our team is here to assist you, and we hope to resolve this quickly. Please don’t hesitate to contact us at support@wpowereq.com or call 1-855-944-3571, and we’ll work with you to find a solution.
Thanks,
Sydney, Westinghouse
We’re sorry to hear about the trouble you’re experiencing with your generator. It’s great that you followed the troubleshooting guide, and we understand how frustrating this must be. Our team is here to assist you, and we hope to resolve this quickly. Please don’t hesitate to contact us at support@wpowereq.com or call 1-855-944-3571, and we’ll work with you to find a solution.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Price!
on January 17, 2025
Posted by: Cricket Hill 1
from Stockton, NJ
Whole house power for portable price! My Electrician was right.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
EASY TO OPERATE
on January 17, 2025
Posted by: Ice Storm Ready
from IL
Very easy to install wheel kit. Really like the dual fuel feature.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy to set up and the electric start is great!
on January 16, 2025
Posted by: colt 45
from NW Oklahoma
I just bought this dual power generator and it appears to be excellent quality and easy to set up to get it ready to use. It would have been nice had it come with at least one power cord, but I'll just have to purchase one separately. I would have given it 5 stars had it had a power cord.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product from a trusted name!
on January 16, 2025
Posted by: Jdub0007
from Burlington nc
Im very happy with my purchase and would recommend to everyone!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features !!
on January 16, 2025
Posted by: Jdub0007
from Burlington, nc
It works great. I would definitely recommend this generator!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Works Great!
on January 16, 2025
Posted by: BobWill67
from Gaffney, SC
Works great and we got it at a great price! Has plenty of power to run our home! We are prepared for the next outage!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Still in progress of checking out
on January 16, 2025
Posted by: Bob-n-SC
from Easley, SC
Bought in December for storms. Cranked and it ran good, but have not had a chance to use it for a home back up to use where power is not available. Looking forward to giving it a full test.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com