Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,481 Reviews)
Rating breakdown 24,481 reviews
5 Stars
21,049
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,994 out of
23,468)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Duel fuel works great
on July 16, 2020
Posted by: jima320
from Lake Wylie South Carolina
Great product. Ready for any weather issues
Arrived quickly.
Arrived quickly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Looks good so far
on July 16, 2020
Posted by: Bob Perrotti
from Lake Worth, Florida
Just unpackaged and will be hooking up shortly. Hope it works!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to start
on July 16, 2020
Posted by: Fitzgerald
from Lake Waccamaw NC
Bought this last month and it was really easy to get started
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and built in engineering.
on July 16, 2020
Posted by: rondo53
from Abilene, TX
I bought this 2 weeks ago, received in perfect condition, installed pads and wheels, added oil to the engine, gas to the tank and pushed the start button. It did not start on the first crank but to my surprise it tried 2 more times on its own, starting on the 3rd try.
I believe I made the right decision on this product and I'm very happy thus far. The seller was very quick in shipment.
I believe I made the right decision on this product and I'm very happy thus far. The seller was very quick in shipment.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on July 16, 2020
Posted by: China Ted
from Florida
After reviewing customer evaluations, I selected the Westinghouse Wgen9500DF, and am very happy to have in my home.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Arrived Ahead of Time
on July 16, 2020
Posted by: Carl66
from Grass Valley, CA
I bought this online, and it arrived 1 week before the date stated on the tracking. Very prompt service.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Crossing fingers for 2nd try
on July 16, 2020
Posted by: Mark Brown
from Grass Valley, CA
Upon recommendation, we purchased WGen9500DF and ran our fridge and freezer on it. It was running fine for 2 hours and then the engine started to surge up and down with it finally shutting itself off. We called the help line and ultimately came to the conclusion that we needed to take it back and repurchase another one. Just got the 2nd one today. I'm crossing my fingers that the first one was a fluke. The person recommending said that he never had a problem with this model and he is an electrician who has experience with this product and has suggested this model to his customers many times with no problems.
I would recommend this to a friend!
Response from westinghouse.comBy Westinghouse, August 3, 2020
Hi Mark,
We’re so glad to hear we got a second chance with you! It’s regrettable to hear about any frustration or inconvenience this experience may have caused, and we thank you for having given us the opportunity to make things right with you. We’re sure you’ll continue to enjoy the premium features of the WGen9500DF and look forward to hearing an update on your experience.
Have a fantastic day,
We’re so glad to hear we got a second chance with you! It’s regrettable to hear about any frustration or inconvenience this experience may have caused, and we thank you for having given us the opportunity to make things right with you. We’re sure you’ll continue to enjoy the premium features of the WGen9500DF and look forward to hearing an update on your experience.
Have a fantastic day,
Written by a customer while visiting westinghouse.com
Customer Rating
5
runs on gas and propane
on July 16, 2020
Posted by: slipper 1
from ca
I picked it up fallowed the instructions hooked it to propane and it fired up the first time. Haven't had a chance to hook it to the house yet, So far I really like it
Written by a customer while visiting westinghouse.com