Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,486 Reviews)
Rating breakdown 24,486 reviews
5 Stars
21,053
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,998 out of
23,472)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4
Works great right out of the box!
on August 10, 2022
Posted by: Crazylwd
from Houston Tx
Purchased for weathering frequent loss of power situations in South East Texas. Plan to primarily use the propane fuel feature to avoid carb issues down the road. Very pleased so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Backup Power!!
on August 10, 2022
Posted by: acguy2020
from Brookshire, TX
I bought this generator with the idea of helping my family stay comfortable in our home and boy it did the job. I have used generator before but this one over exceeded my expectations. Very easy to use and what I love the most is the remote start. Overall great product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
A Necessity in Texas
on August 11, 2022
Posted by: D.E.M.
from Houston, Tx
I bought the WGen9500DF last August after living through the Texas freeze fiasco. We had a thunderstorm this evening with a little lightning which knocked out entire subdivisions around Houston. It’s amazing how poor the electric grid is.
Generator is hooked up to LP and powering most of the house.
The electric starter is awesome.
Generator is hooked up to LP and powering most of the house.
The electric starter is awesome.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on August 11, 2022
Posted by: EdThelen
from Marshall
Out of the box generator looks very impressive. Have not had a chance to use it yet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Works Half
on August 11, 2022
Posted by: Consumer1
from Ohio
The unit starts and runs as it should on propane, but will not start using gasoline.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, November 8, 2022
We are sorry about the issue you experienced with your purchase. Please contact us for an available resolution.
Written by a customer while visiting westinghouse.com
Customer Rating
5
like the remote start
on August 11, 2022
Posted by: kenny 62
from Indiana
Everything that was supposed to come with it was there. I have not had the chance to use it but it it looks great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Experience!
on August 11, 2022
Posted by: PAKX2
from Virginia
Just bought this and haven't fired it up yet. Ordering, delivery, packing, and everything so far has been first rate, though. Looking forward to finishing the set-up and using it for the first time!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on August 11, 2022
Posted by: Webmaestro1
from Chesapeake Beach, MD
Bought the generator for the house and RV. Tested the genny today, plugged into the 20 amp circuit and tested each roof top unit and the genny didn't flinch at all. Much to my surprise I was able to start the A/C units using the thermostat in auto mode. Even at camp sites with a 30amp receptacle I have trouble, so the generator performs well. If the performance is good on the 20 amp circuit, the 50 amp with a dog bone to 30amp should be great. The generator is a little fiddly to get going on propane but straight out of the box it started with no issues on propane. It can cough and splutter trying to start with the key fob. While I find the fob a neat gadget, I find I still need to move and place the generator and then throw the breakers to make it supply electric. Also the "ignition switch" does need to be in the on position to utilize the fob, and there could be the possibility of running the starting battery down. However, with this being said, the onboard Onan marquis LP on the motorhome can be a bit of a task to get going. So comparing the 2 side by side, the Westinghouse starts right up. As far as the Westinghouse brand goes, I have had a Westinghouse LCD TV from 2007, still functioning flawlessly, been aggressively transported to other homes etc and has stood the test of time and still works well. In conclusion, following the user manual and maintenance intervals there really shouldn't be an issue with operating the generator for years to come.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com