Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,486 Reviews)
Rating breakdown 24,486 reviews
5 Stars
21,053
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,998 out of
23,472)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
3
Just received - stopped working
on August 7, 2022
Posted by: Corner
from Madison, WI
I used this one time since it arrived in June and it stopped working after a few days of intermittent use. Need to contact for warranty service.
Up until it stopped working, the unit worked fine.
Up until it stopped working, the unit worked fine.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Jeff, Custoemr Care, August 10, 2022
We are sorry to hear about the issue you have encountered and would like to assist you. Please reach out to us vis chat found on the support page of our website Westinghouseoutdoorpower.com or by phone 855-944-3571 if the phones are busy select call back and an agent will return the call.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Everything I need in a back up generator
on August 8, 2022
Posted by: GeorgeH
from Brokwnville, TX
Hurricanes and winter storms can leave us without electric service—sometimes for days. I had an electrician install a simple connector to provide me an input that allows me to power my 2300 sq ft house all the lights, tv, even the central A/C (but not the furnace.) And because it runs on gas or propane, I can borrow the tank from my gas grill if the gas stations can’t pump gas because their powers out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Strong & Dependable
on August 8, 2022
Posted by: Kflemdog
from Marion, Il
I ordered this generator, got it in no time. I set it up properly and now use it to power my food trailer. Works perfectly! Thank You.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Complete package
on August 8, 2022
Posted by: oldavid
from missouri
This generator came with everything needed to operate. Others i looked at did not include a battery. This has a battery, oil, propane regulator, and a funnel for the oil!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Dual Fuel and good power output
on August 8, 2022
Posted by: Commerce_AP
from Commerce Twp, MI
Purchased this when a tree fell on a neighbor’s power lines and knocked a pole over that made a transformer explode! Didn’t want to lose all of our food knowing the power could be out for 24 hrs or more, so after doing some research I found the last one of these in stock at a local Menard’s so I went and grabbed it. Initially had an issue with the unit not starting using gas, but I had a propane tank so I hooked that up and is started right away. Westinghouse is sending a replacement piece that should resolve the issue with the unit not running on gas. Overall happy with the product despite the issue - ran a fridge, freezer, multiple fans, microwave, and some other electronics without skipping a beat. Thus far I would recommend the product!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
High Quality
on August 8, 2022
Posted by: Jason7979
from Indiana
I bought this a week ago. Started it up and runs good
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great purchase
on August 8, 2022
Posted by: Andre’
from Dallas, Tx
I bought my generator at the beginning on this month. I received my generator in great condition, no damage. All accessories where in the box. Starting up my generator today. I’m happy so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on August 8, 2022
Posted by: Mark5221
from Rand, CO
We just got this and have put it to full use on the jobsite. Runs great under a load. Great value.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com