Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,529 Reviews)
Rating breakdown 24,529 reviews
5 Stars
21,088
4 Stars
2,972
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,029 out of
23,503)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Nice Generator
on January 24, 2026
Posted by: FrankieH
from Harriman, TN
We bought this to power an off grid home. We have it out for a predicted snow storm. Loving the remote start. We have only used it on the break in period. However, we have it ready and are excited to use it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy-to-use and assemble
on January 24, 2026
Posted by: DDavid76
from La Grange TX
I haven't run it except to test it. But it was easy to assemble and started right away.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on January 23, 2026
Posted by: AR Slim
from Arkansas
Used during an ice storm and it performed flawlessly
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Necessary Power Equipment
on January 23, 2026
Posted by: Man to Man
from Noth Carolina
Portable dual fuel generator very necessary to maintain power during unplanned
power outages. Wattage capacity generated provides power to necessary home appliances.
power outages. Wattage capacity generated provides power to necessary home appliances.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Why?
on January 23, 2026
Posted by: Discerning
from Oak Ridge, NC
What genius designed a generator that you cannot start with the pull rope unless the battery is charged? They put an electric fuel solenoid that requires the battery to be charged for the carburetor to get fuel. Is it just in case we feel we need exercise? The whole purpose of the pull rope on a generator with electric start is to be able to start the generator if the battery is dead, no?
Again, why?
Again, why?
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hello, thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered and have passed your feedback to our quality control and customer care teams. Please contact us at westinghousevip@wpowereq.com so we can look into this further for you.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works great, very easy to operate
on January 22, 2026
Posted by: wilsongw
from Kentucky
Fortunately I've only had to "trial" with it but all appears it will do WAY more than I'll need it to.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and easy usage
on January 20, 2026
Posted by: JDWilliams
from Russellville Arkansas
Remote start makes it easy to use, product was well worth the money
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Power outages
on January 20, 2026
Posted by: Lonech
We just recently had an 80 mph wind gusts storm with temperatures in the teens and power was out for over 13 hrs. I did not have a generator and house was getting cold and I was getting concerned over frozen water lines. The fridge was getting warm. I bought this generator for future power outages. Just hooked it up to propane and it started right up. My power company is coming this week to install a Generlink to power my house from the generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com