Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,560 Reviews)
Rating breakdown 24,560 reviews
5 Stars
21,115
4 Stars
2,976
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,050 out of
23,524)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4
Some nice features
on August 30, 2022
Posted by: rts84
from High Falls,NY
Just purchased and breaking it in. Used propane to break in as gas tends to go bad. Can't give it a 5 star yet as it has not been used during loss of power.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator!
on August 30, 2022
Posted by: budly4u
from Delta PA
Westinghouse WGen9500 Home Backup Portable Generator, 12500 Peak Watts
This came well packaged and looking great right out of the box. Easy to put together and function. I was impressed with the quality of the materials used and attention to detail. The battery comes with a charger, but the battery was ready to go once I finished the quick start guide. Initially I hooked it up to a 20lb propane (LPG) tank, and it fired up on the first press of the start button. Disconnected the propane and put 2 gallons of gas in. Started up perfectly on the gasoline. I then plugged in a few power tools and it had plenty of power.
Finally, with regard to noise level, this is a large generator that operates on average about 70-75 decibels about the equivalent of a lawn mower if you are standing next to it, as do most generators in this class. I could not be more pleased with this generator.
This came well packaged and looking great right out of the box. Easy to put together and function. I was impressed with the quality of the materials used and attention to detail. The battery comes with a charger, but the battery was ready to go once I finished the quick start guide. Initially I hooked it up to a 20lb propane (LPG) tank, and it fired up on the first press of the start button. Disconnected the propane and put 2 gallons of gas in. Started up perfectly on the gasoline. I then plugged in a few power tools and it had plenty of power.
Finally, with regard to noise level, this is a large generator that operates on average about 70-75 decibels about the equivalent of a lawn mower if you are standing next to it, as do most generators in this class. I could not be more pleased with this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Value
on August 30, 2022
Posted by: Nate1124
from Wayland, MI
Big enough to run most of my house. Great value for what it does.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on August 30, 2022
Posted by: fabredsox55
from Venice FL
Have a problem with the pull start, but the remote starter and the push button starter, start the machine right up. I will be reaching out to the tech department to see if they can help me on the pull starter.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very well designed
on August 29, 2022
Posted by: chuck26
from Pennsylvania
I watched youtube videos looking for the best dual fuel generator and now I know that I have found it in the Westinghouse dual duel!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Started on first Crank right out of the box!
on August 29, 2022
Posted by: Captain Gman
from Chicago
I’m very happy with this product. Easy to operate and has great features. I use the Propane feature. Have not used gas and dont plan to. I would purchase this again.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
It works with propane and runs good.
on August 29, 2022
Posted by: Lennier
from Austin , Texas
Cannot get it to start with Gas. Gas is going to Carb , but will not start. This was bought in 2021 Oct. but never tried to start and run with Gas. I suspect there is trash in carb from factory. It would get at least 4 stars if it was not for that. Now I have to fix a brand new motor. Just what I needed to do.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, November 21, 2022
Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works well
on August 29, 2022
Posted by: Tennis8857
No issues. Good price. Working well. Good product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com