Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,560 Reviews)
Open Ratings Snapshot
Rating breakdown 24,560 reviews
5 Stars
21,115
4 Stars
2,976
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,049 out of 23,523
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Absolutely A Great Generator
on September 13, 2022
Posted by: BobbyK3
from Youngsville, NC
I spent hours researching generators, and looking at comments from prior purchases, and when I found this Westinghouse it simply exceeded all the other generators I was looking at from the standpoint of function, power, ease of use, dual fuel, and they added a fob for starting remotely. Westinghouse is a name brand that I trust and have trusted over the last fifty years. Service and support is readily available locally if needed. I followed the simple directions step by step, and when I was ready to start, the generator started the forth time. It takes a little time for the first time you start this to allow fuel and oil to get to their levels. Another nice feature is that when you push the start button, if it doesn't start the first time, it will pause and automatically try starting again. What a great feature!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent Generator, great features for the value!
on September 13, 2022
Posted by: PaT46
from Iowa
After being in so many power outage due storms ( Derecho) my husband decided to get this unit.
Out the box is easy to put together and use the remote start is a charm.
We try to run the air conditioner and some appliances fridge and worked fine
Now we are looking to put an inlet box so we can connect to the panel so we dont have cord running through windows or doors.
Overall is a great investment
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
No Power.
on September 13, 2022
Posted by: mick74
from Millersburg, IA
Bought 2 of these generators (New) on line. Both start and run great but neither will generate any power at the receptacles. I was informed that both had probably been sitting in a warehouse for while and the AVR (automatic voltage regulator) had lost it's magnetism. I went online to the Westinghouse parts department to order them, Only to find out that the AVR's I need are sold out. (I wonder why?) P.S. I'm not even sure if this is the problem yet.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, September 14, 2022
Thank you for your comments, and we are sorry to hear about the challenges you are having. Please reach out to us at WestinghouseVIP@wpowereq.com with you contact information.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
So easy my wife can do it
on September 13, 2022
Posted by: Sean RN
from Emerald Isle Nc
Had it out of the box and running in less than a hour love being able to run propane and gas especially when the hurricanes come through
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Generator
on September 12, 2022
Posted by: snoopylover
from Bullhead City
After having a power outage we researched the best potable generator, and this is it! Love our new Westinghouse 9500DF. Can handle all of our needs should we be without power again. Dual fuel is a great option!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on September 12, 2022
Posted by: Sachez
from Ohio
Just purchased new in box this weekend and setup was a breeze, and it fired right up and worked great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Solid Generator
on September 12, 2022
Posted by: Jon63
from Chicago, IL.
Set up a friend's house to run on a generator after he bought this brand, was so impressed with it I went out and bought one for my house!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
My husband and granddaughter are happy!
on September 12, 2022
Posted by: Mahmah
from Missouri
We did a lot of research before buying this model. I love that I don't have to go out and pull start a generator! LOVE the remote control! So far we are happy with it. It's not as loud as our old one wich is a plus.My granddaughter even can tell you how it works.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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