Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,560 Reviews)
Rating breakdown 24,560 reviews
5 Stars
21,115
4 Stars
2,976
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,049 out of
23,523)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
3
Good Generator: Some Problems
on October 9, 2022
Posted by: Editor
from Ormond Beach, FL
It's basically a good generator, but came with some problems. It was a brand new generator out of the box. The 4-stroke engine ran fine, but there was no power coming out of the 120V AC outlets. It did not matter what 120v appliance/device you plugged into the outlets.
The main breaker was not tripped. The individual circuit breakers at the outlets were not popped out. I turned the whole generator on and off a few times without any attached load but there was no change. I even pressed the red button on the side of the outlet case with the possibility that this is a reset. No change. The display on the Data Center said it was producing 242 volts at a frequency of 62 hertz. [This indicates it still had it's residual electromagnetic field.)
Basically, the Data Center showed the generator was producing voltage, but that voltage was not reaching the outlets.
Basically, the Data Center showed the generator was producing voltage, but that voltage was not reaching the outlets.
After more investigation, I found the cause of the problem. Both 120V GFI outlets came tripped from the factory. I reset them and got 120V across the hot & neutral on all four outlets now. I also got 120V from each hot to neutral on the 30A & 50A outlets.
Hopefully, this review might help someone else who encounters this problem.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, November 4, 2022
Thanks for your review. Please do not hesitate to contact us at support if you have any questions or needs.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Perfect for annoying power outages
on October 9, 2022
Posted by: Garchar
It’s an excellent unit, perfect for periodic use when our power drops out. Keeps our primary electrical components working well in the house dream hurricanes.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
remote start and stop
on October 9, 2022
Posted by: Jimmy allen
from florida
I bought one 5 months ago used it during the hurricane worked so well i purchased my dad one
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Works Great
on October 9, 2022
Posted by: JRA122
The first one we bought did not work. Second generator exact same model works great.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect generator for my needs
on October 9, 2022
Posted by: GrannyT
from Broward county, Florida
Just received generator. I did a 4 hour break in with 2 oil changes. Hooked it up to my transfer switch and was able to run everything in my home (not all together of course). Would recommend this generator for anyone looking to do this same thing.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great generator
on October 9, 2022
Posted by: MikeWI
from Wisconsin
Arrived a day early with the shipping. R&L Carrers delivered the generator and moved it into my garage for me nice people. Arrived in perfect condition starts easy and runs great Very happy with the WGen9500DF
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Amazing generaor
on October 9, 2022
Posted by: Jase73
from Florida
i kind of got this late after Ian had already passed, but i will be ready for next storm!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features and power
on October 9, 2022
Posted by: Mike0322
from Bradenton Florida
After a lot of research, I wanted dual fuel.
and lots of features. I bought this generator because of the power. It's enough to run my 2700 sq ft house give or take a few items. Easy to put wheels and feet on. I put the oil in, hooked up propane, hit the electric start and boom stared right up with no problems. During break in ran my two refrigerators, electric chain saw, battery chargers and some lights. I'm very pleased with my purchase and would highly recommend this product.
and lots of features. I bought this generator because of the power. It's enough to run my 2700 sq ft house give or take a few items. Easy to put wheels and feet on. I put the oil in, hooked up propane, hit the electric start and boom stared right up with no problems. During break in ran my two refrigerators, electric chain saw, battery chargers and some lights. I'm very pleased with my purchase and would highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com