Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,514 Reviews)
Rating breakdown 24,514 reviews
5 Stars
21,076
4 Stars
2,970
3 Stars
250
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,018 out of
23,492)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
No more Black Outs
on October 28, 2022
Posted by: Gatorman@VA
from Virginia
We live on a farm and highly susceptible to power outages from fallen trees. We purchased this brand based on the strong recommendation from our electrician and multiple product reviews. We can do without lights, but must have power for heat to the house, well pump to supply water to the animals and run our AirBnB. We are so pleased with this unit, the easy setup, simple operation, reasonable price and knowing we'll have no more sleepless nights wondering when the power will come back.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent generator
on October 28, 2022
Posted by: Wes74
from Mineral
Just bought the 9500DF generator. Very little assembly which was extremely easy. Unit started right away.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good machine for the price
on October 28, 2022
Posted by: Sidebite252
from North Texas
Was delivered with no issues and after a very simple assembly I filled it with gas and fired it right up. I've ran it several times since then and it starts immediately. I expect it to be a good unit and the dual fuel is an absolute bonus.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on October 28, 2022
Posted by: Lees
from Export,pa
Very happy with purchase of this generator. It does exactly what I need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great so Far.
on October 27, 2022
Posted by: Maine Joe
from Maine
Bought the WGen9500DF. Unit was unscathed out of the box, very simple to assemble in 10 min max. Hooked up the battery, attached LP gas following the easy instructions. Unit started immediately, remote key fob works slick.
Disconnected utility power and plugged generator into my house receptacle and had plenty of power to run all the essentials.
Disconnected utility power and plugged generator into my house receptacle and had plenty of power to run all the essentials.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well Built Unit
on October 27, 2022
Posted by: CB04
from NC
Very nice quiet and powerful generator. Starts right away
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Poor service, quit running on gasoline
on October 27, 2022
Posted by: Rock 24
from Eads, Tennessee
Any excuse to void your warranty, left gas in carburetor for over 30 days now they tell me the warranty is voided, and this generator will not run on gasoline, only propane. I have to pay for repairing an eight month old generator.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, October 28, 2022
We are sorry that you have experienced an issue with your generator. Please Know that gas in the carburetor is a maintenance concern and an exclusion to the warranty. Your warranty for the unit covering manufacturer defects in material and workmanship is still in force and not voided. We are happy to discuss your concerns by reaching out to WestinghouseVIP@wpowereq.com
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on October 27, 2022
Posted by: LeafHouse78
from Connecticut
I bought the generator a few weeks ago and although we haven't used it yet, it has everything that we were looking for in a generator. The dual fuel feature is great in the event we are unable to get the gas station. The remote start is also a great feature so it is easy to turn on. Although it is a heavy unit, the handle bar makes it easy to move around. Delivery was easy and the driver brought it right to my garage. No need to deal with moving a heavy box.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com