Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,560 Reviews)
Open Ratings Snapshot
Rating breakdown 24,560 reviews
5 Stars
21,115
4 Stars
2,976
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,049 out of 23,523
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
3 out of 5
3
Works as advertised
on November 11, 2022
Posted by: Huffymabry
from Hopkinsville ky
Bought to replace st a failed Steele 9500 unit that only had 19 hour on the meter
Failed
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, November 14, 2022
Thank you for your review. If you have any questions or needs, please feel free to contact us.
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Does as advertised
on November 11, 2022
Posted by: Huffymabry
from Hopkinsville ky
Bought this unit to replace a 9500 unit by Steele which was purchased in 2014 but failed with only 19 hours of running time on meter,hope this is a better unit
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, November 14, 2022
Thank you for your review. If you have any questions or needs, please feel free to contact us.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great service
on November 11, 2022
Posted by: Rscritt
from Ct
I just got it and the delivery services were too notch. Haven’t run the generator yet but everything looks great so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Power, Price and Features!
on November 11, 2022
Posted by: Jimmy23
from Michigan
In these times having a backup generator is a must.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Hurricane Saver
on November 11, 2022
Posted by: Jeffrey P
from Florida Keys
I purchased this for when the next Hurricane comes.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love the options!
on November 11, 2022
Posted by: Beancounter
from SW Ohio
Recently purchased this product and find it hard to believe it starts so easy. I had another generator that was a problem to start and I love that this one has 3 means by which to begin operations. I think I selected well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Decent customer service
on November 11, 2022
Posted by: runrabbitrun
from Maine
Bad switch on my generator keeping it from operating properly, but the customer service was helpful for figuring out the issue.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Has not failed in 2 years
on November 11, 2022
Posted by: CricketAL
from Central AL
Our son-in-law purchased this gen 2 years ago after moving from CA to AL, knowing he would certainly need one. So, our 13 year old Hobart gen went out of service this month, so we purchased the Westinghouse Duel Fuel. We put oil in it, used the propane tank, and it started right up. After all, this is a well known brand for many years. It was not loud and easy to put together.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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