Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,514 Reviews)
Rating breakdown 24,514 reviews
5 Stars
21,076
4 Stars
2,970
3 Stars
250
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,018 out of
23,492)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Everything we need and more
on November 16, 2022
Posted by: WCE71
from Tonopah, Arizona
I did extensive research on portable dual fuel generators as we live in the desert southwest and during monsoon storms lose power quite frequently at the hottest time of the year and need a dependable generator.
At first we thought about a whole house gen set until we talked with people that have them and have had nothing but problems and were considering purchasing portable units.
After much deliberation we settled on the Westinghouse 9500DF.
We already had a receptacle installed and the house wired for 50 amps with an interlock on the breaker panel.
Having a 5 ton AC we needed a high output generator. We decided to put a Micro Air soft start on the AC which dropped the inrush amps to 32. Having the AC, refrigerator and freezer running is not going to overload this generator and still allow extras to be run when needed.
We are going to get a separate generator for the well and garage and Westinghouse will be on our list to look at again.
We think the right decision has been made using a portable generator to power our home and making that generator a Westinghouse.
Simple to service and just run it once a month to exercise the systems and she'll be ready when we
need her.
At first we thought about a whole house gen set until we talked with people that have them and have had nothing but problems and were considering purchasing portable units.
After much deliberation we settled on the Westinghouse 9500DF.
We already had a receptacle installed and the house wired for 50 amps with an interlock on the breaker panel.
Having a 5 ton AC we needed a high output generator. We decided to put a Micro Air soft start on the AC which dropped the inrush amps to 32. Having the AC, refrigerator and freezer running is not going to overload this generator and still allow extras to be run when needed.
We are going to get a separate generator for the well and garage and Westinghouse will be on our list to look at again.
We think the right decision has been made using a portable generator to power our home and making that generator a Westinghouse.
Simple to service and just run it once a month to exercise the systems and she'll be ready when we
need her.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to Use
on November 16, 2022
Posted by: fhaley
from Houston Area
After a horrible winter last year in Texas, we decided to be prepared before winter or the next emergency happened again. We had inquired with other friends and relatives and came up with this generator. One of our sons and many of our friends decided to purchase the same generator because we could run one of our a/c units to heat or have a/c in one side of the house and have the ability to use our lights and power 2 refrigerators. This generator can get us through any emergency!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
My research paid off. This is the one to buy
on November 16, 2022
Posted by: Dan0559
from Westfield Indiana
After much research, I purchased this generator. It is really nice and convenient to use. Could not be more satisfied.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Solid machine.
on November 16, 2022
Posted by: Gkbhorses
from Mid Missouri, USA
This has plenty of capacity to run power tools in the field or provide emergency power for my house. It’s a little on the loud side but for the price I’m not complaining.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Solid machine.
on November 16, 2022
Posted by: Gkbhorses
from Mid Missouri, USA
This has plenty of capacity to run power tools in the field or provide emergency power for my house. It’s a little on the loud side but for the price I’m not complaining.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good features and performance
on November 16, 2022
Posted by: MikeW5
from Rogers Minnesota
I really like the electric push button start, remote start, voltage, hz, hr and maintenance indicators, dual fuel and built in wheel and handle for easy maneuverability. It was impressive that it also came with a battery tender for the electric start battery.
I started it when I purchased it using both fuels and it started right up with each. I put varying loads on it and the volts and HZ were right on and didn't vary with changing loads. I added fuel stabilizer and used non oxygenated gas, this is important so the carburetor doesn't get gunked up.
I have had to use it 3 times it the first 6 months and it started the instant I hit the switch each time. Very impressive unit.
I started it when I purchased it using both fuels and it started right up with each. I put varying loads on it and the volts and HZ were right on and didn't vary with changing loads. I added fuel stabilizer and used non oxygenated gas, this is important so the carburetor doesn't get gunked up.
I have had to use it 3 times it the first 6 months and it started the instant I hit the switch each time. Very impressive unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Fast shipping
on November 16, 2022
Posted by: Shaggya1617
Got this fast excited to use it. Dial fuel is a great feature
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Initial impressions and set up
on November 16, 2022
Posted by: Springy
from MA
I purchased the WGen9500DF at the beginning of September, the package arrived undamaged and complete. The generator looks great. Assembly was straight forward. The problems I have read that other people had just needed a little forethought to avoid. The one thing I do agree with others on is that the oil supplied with the product is not enough. I had to add more to bring the oil level up to between the marks on the dipstick.
The generator fired up first time, performed changeover from one fuel to another without issue. After a few minutes it settled down to 242 V at 61.9 Hz. I was pleasantly surprised at how quiet this generator is. I followed the run in process over a period of days without any issues. One thing that I noticed on other reviews was people commenting on having 50 Amps available, this is not quite true, the main CB is rated for 38 Amps, the 50 Amps might be starting value.
I have not had to use it in a power outage but as mentioned before there have been no issues during the run in period.
The generator fired up first time, performed changeover from one fuel to another without issue. After a few minutes it settled down to 242 V at 61.9 Hz. I was pleasantly surprised at how quiet this generator is. I followed the run in process over a period of days without any issues. One thing that I noticed on other reviews was people commenting on having 50 Amps available, this is not quite true, the main CB is rated for 38 Amps, the 50 Amps might be starting value.
I have not had to use it in a power outage but as mentioned before there have been no issues during the run in period.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com