Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,560 Reviews)
Open Ratings Snapshot
Rating breakdown 24,560 reviews
5 Stars
21,115
4 Stars
2,976
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,049 out of 23,523
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Great value and features!
on December 12, 2022
Posted by: yeehaw502
from Washington State
I was impressed that a full warranty was offered with the Westinghouse refurbished units. The cost savings went toward installing the necessary electrical components to connect to the house. I appreciated the prompt communication in reply to my question about shipping. Of course this review cannot yet include my experience running the generator. I have only just received it, this review was requested during warranty registration. I’d be happy to update my review once some hours are on it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Exactly what I want
on December 12, 2022
Posted by: Cliff 64
from Savannah TN
Very nice dual fuel generator, easy fuel selection and setup!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Disappointed with warranty procedure
on December 12, 2022
Posted by: Feno
from NH
Sent as a gift. Don't have her Amazon info. Can't register without her user name, etc.
What a joke!
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, December 15, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent product at a great price point
on December 12, 2022
Posted by: PIanomeister
from Baltimore, MD
Our previous whole house portable generator finally died after 16 yrs. Searched extensively and this Westinghouse seemed to cover all of our needs. Delivery was very quick, set up was a snap, and it started right up. Love the remote starter. Did some quick testing with heavy power tools - no problems. Will be doing further testing this weekend but am 100% sure the unit will provide what we need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Good features
on December 12, 2022
Posted by: Tim@ mccorklemachine
from Htgn wv
Seems well made, like the flexibility and easy to use
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
runs on propane
on December 12, 2022
Posted by: jarvis636
from michigan
I bought the 9500df 6 months ago finally got around to starting it. read the manual hooked up propane started on first try. ran perfect check voltages with meter. perfect very happy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Just what I needed
on December 12, 2022
Posted by: Mark2012
from Asheville NC
product was just as described. Came with all the needed items to get up and running. Instructions for use were very helpful.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
NICE GENERATOR
on December 12, 2022
Posted by: SCOTT 79
from lucasville
BOUGHT THE UNIT HAVEING ISUES WITH THE START SWITCH
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, December 15, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
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