Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4
Great Features
on January 11, 2022
Posted by: LP215
from Topeka,ks
We have not had to use this product yet. It has a lot of features cant wait to use it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
like the dual fuel ,
on January 11, 2022
Posted by: TCat105
from KY.
followed instructions and it fired up and ran great, should give my wife piece of mind this winter
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features & quality!
on January 11, 2022
Posted by: Pam 1672
from Grass Valley, CA
We bought during a natural disaster & couldn’t have been more pleased with this quality unit!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dependable, versatile, easy to handle
on January 11, 2022
Posted by: Larianna
from Grass Valley, CA
Powers all the the essentials in my house. I bought this following the worst snowstorm in decades when power went out for 30,000+ homes in Nevada County, Ca. Wish I would have had it a month before. Would have saved me waiting for hours in line at the gas station.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Flexible, Easy to Use Unit
on January 11, 2022
Posted by: JasonT
from Colleyville, TX
Documentation is very good. Unit came out of the box in great shape. Comes with everything you need to hook up a propane tank with the exception of a 3/4"/19mm wrench. Easy to start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Loving electric back up
on January 11, 2022
Posted by: Arty 67
from New Hampshire
I got it in a timely matter and just in time for a bad winter storm. Put it together and ran it to break it in. Love the easy to assemble.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on January 11, 2022
Posted by: Muleskinner
from Athol Idaho
Easy start and setup.love it runs whole House. Many features.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Pretty Darned Good, couple of minor details....
on January 11, 2022
Posted by: threadcutter308
from Seattle, WA
Nice package/packaging, very well laid out. I also have a 6kW Onan, which is physically larger. Overall, happy with product, Westinghouse gets about 4.8 Stars on this unit. Minor details however;
1. Westinghouse kindly provided 1quart of oil, but machine capacity is 1.16 quarts. It IS documented in the manual (Glad I read it, usually I don't....). Didn't want to run without "full" complement of oil, so I topped the machine off with some extra oil that I already had. Hard for anyone to ship "1.16 Quarts" of oil. No dings for Westinghouse on this, just be aware of it.
2. Out of the box, the threads were buggered up on one of the welded on 10mm nuts where the legs/feet attach to the machine. Chased them with one of the bolts on the backside of the nut, didn't have a 10mm tap. Minor thing.
3. Electric/Automatic choke mechanism was gritty/tight on first attempt to start. Figured out lack of start quickly. Ceased starting attempts, manually moved the manual choke mechanism back and forth a bunch of times, loosening it up. Also sprayed a small amount of oil w/Teflon in it on the mechanism. Probably the biggest ding for Westinghouse. A lot of people wouldn't know what was happening/why it wasn't starting and just send it back. I may ask Westinghouse for a replacement auto choke mechanism. Looks like an easy changeout.
4. Mechanical fuel/gasoline valve is a bit odd. In my past experience, when the shutoff lever is perpendicular to the direction of flow in the fuel line, the valve is closed. Just the opposite here, when it's perpendicular, the valve is open. No biggie, you just have to have good lighting, your glasses on and you can read the imprint on the fuel valve.
Anyway, I'm quite happy with the machine overall. Lots of nice features, one of my faves is the battery charger and the fact that they included it with the machine. Lots of great features packed into this unit.
Other than the relatively small details above, I give it a 4.8 out of 5 Stars.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com