Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,493 Reviews)
Rating breakdown 24,493 reviews
5 Stars
21,058
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,003 out of
23,477)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Reliable Generator
on March 2, 2025
Posted by: Sqwee21
from Bremerton, WA
Starts up on the first try every time I have had to use it during a power outage. Able to power all of the essential loads of my house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on March 1, 2025
Posted by: Kimfamily5
from Bluefield wv
This has been the best with the remote startup and the way it powers my home
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great out of box!
on March 1, 2025
Posted by: Goat Guy
from Texas
I have only set up unit but so far everything is great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Ease of use.
on March 1, 2025
Posted by: Deadcasual
from Oregon Coast
We had an ice storm a year ago, and I made the decision to have a transfer switch installed and then went through the complicated process for deciding exactly which generator to run when it hit the fan. After a lot of research, we came up with this model a WGEN 9500 DFC. It has enough voltage to run just about everything I need with ease, startup was quite simple for someone who had never used one before so I would definitely recommend this unit if you have the money to spare.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect for me
on March 1, 2025
Posted by: HRSS
from Tennessee
The generator is great for our house. We live rural and power goes out on occasion. Unit powered most of our house. Of course not the AC. We are older and love the electric start. All works as described. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Brand New Generator fail
on March 1, 2025
Posted by: Mr.1970
from Fort Worth Tx
I purchased a brand new generator from a local hardware store and it will not turn on.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 11, 2025
Hello,
Thank you for your review. We’re truly sorry to hear about the issues you’re experiencing with your unit and appreciate you bringing them to our attention. Our customer support team is ready to assist you—please reach out to us at support@wpowereq.com or 1-855-944-3571, and we’ll do our best to resolve this for you as quickly as possible.
Thanks,
Sydney, Westinghouse
Thank you for your review. We’re truly sorry to hear about the issues you’re experiencing with your unit and appreciate you bringing them to our attention. Our customer support team is ready to assist you—please reach out to us at support@wpowereq.com or 1-855-944-3571, and we’ll do our best to resolve this for you as quickly as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features, easy to crank and easy to move
on March 1, 2025
Posted by: jwja
from Lake Oconee
I've just bought but glad I did. Easy to put together
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Probably more features than needed.
on March 1, 2025
Posted by: Aerianna
from Pennsylvania
I have worked on and assembled many gas products in my lifetime and this was by far the easiest product to assemble. Started right up and sounds great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com