Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Remote start and dual fuel
on December 30, 2021
Posted by: Dan66Texas
from Round Rock, Texas
Easy and convenient to operate. I am ready for winter power emergency
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent machine
on December 30, 2021
Posted by: Kajun
from Oklahoma
This generator has a lot of very nice features plus the dual fuel. Easy to use and very portable.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Reliability in the storm
on December 30, 2021
Posted by: Russhoward77
from San Marcos Texas
After the winter Texas had last year, I am prepared for anything now!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Simple, Effective, Trustworthy
on December 30, 2021
Posted by: S/F_Chris
from Texas
I bought my dual fuel two months ago and the very next day we had a storm and it was go time. With a quick release valve already installed on my house propane line, I was able to plug in the hose, switch the breaker over, flip a switch, and hit the remote (yeah, it has a remote!) and was operational in minutes. The coolest part was that I was able to easy wheel it out of my garage with the handle. It is mobile as a two-wheel wheelbarrow, which was awesome because it was the middle of the night and it had to go over some rocks. It is super sturdy. This was my first mobile generator and it was simple to learn. If you are looking at a easy and reliable solution, I would certainly recommend this product.
Written by a customer while visiting westinghouse.com
Customer Rating
3
Not Sure Yet!
on December 30, 2021
Posted by: James S
from Tennessee
I bout one and ad to take it back. The customer support man was great even though it took six calls and waiting for a couple hours to get through. I also had to drive an hour one way to take it back. I did order another and it did work so far. I’m just now going through the breaking in the engine and oil change. I will have to update review later. One thing is, I lost a day but did decide to give them another try. That should be cause for a discount or something. It was over 200 LBS and I hurt my back loading it by myself and still paying for it!!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Looks good
on December 30, 2021
Posted by: 00jbk
happy w the purchase and place a high value on the dual fuel capability
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual fuel and remote start!!
on December 30, 2021
Posted by: ArunG
from New Jersey
Happy to own in case of emergency. Dual fuel and remote start are great plus.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features & easy set up
on December 30, 2021
Posted by: Prof. Rich
from Wimberley, TX
The generator and accessories arrived in perfect condition. The included plastic pad made it easy to tip the unit on its side to attach the wheels and rubberized supports. Then, the long folding handle made it easy to bring up the steps and onto the back porch!
The instructions are very clear and it came with everything needed, including a power supply to charge the starting battery, propane hookup, and a fob for remote start. It even came with oil and a funnel! I like how it can run off gasoline or propane as we have both on hand, this being a somewhat rural area.
I purchased a 14-50P (50A RV) to 4x120V 20A adapter. This is perfect as there are 4 areas in the house requiring power. One of the two GFI outlets will be available for the livestock water tank de-icer and I appreciate the safety factor.
The maintenance schedule is reasonable although checking valve clearance after 100 hours of use (or every 6 months) seems a bit frequent. 100 hours is only 4 days, 4 hours, and power outages in this region have gone this long before. However, checking/adjusting valve clearance is very clearly stated in the manual. If you have a feeler gauge and torque wrench it should be no problem.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com