Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1
Generator won't start out of the box
on December 22, 2021
Posted by: RajeshT
from Houston
I assembled this duel fuel generator 9500DF as per manual, connected battery cable, hooked propane tank, no load or any appliances hooked, battery is full, and with start button it's just trying to fire up but won't work. I can hear 3-4 clicking sounds but nothing after that. I don't want to put gasoline yet in case it's bad unit and i have to return it. The pull cord is locked and won't pull at all; looks like engine is locked. Opened a case with Westinghouse; if they can't help on this brand new machine I will return it.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Sharp and smart
on December 22, 2021
Posted by: Slayer68
I bought the 9500df unit after a series of tornados left us without power for days. There are few generators out there that fulfilled my wish list. As to add more value for purchasing a generator, I wanted one that could not only could power our home in a outage, as that really doesn’t happen very often, and power our 37’ camper. As just a couple months back our campground power was knocked out when a tractor took out an electric pole. The 9500 comes with 50amp service plug, perfect for our camper.
Unboxing and just glancing this is a sharp looking and well built unit. Assembling the foot pegs and wheels is so easy, even a cave man could do it. It was nice they ship it with all you need to assemble it but found the wrench to be tedious so I used my ratchet instead. The instructions read well and are simple to follow, and the unit fired up right away with a touch from the key fob remote start.
I have yet to try running the house, but did test run it using on the camper… it ran the 15,000 btu a/c and 2 refrigerators without a hiccup. I didn’t run 2nd a/c as unit was not “broke in” yet but looking at the numbers it could run that as well. As it is nigh winter here I also ran the furnace with no problems and the electric fireplace. My only gripe with this unit is the placing of the 50 amp receptacle, as 50 amp cords are big and rv power cords are 90 degrees from plug. The 50 amp plug is positioned above the wheels of the unit and it can be a little struggle to get plugged in. Looking at the face of unit with all the outlets, it looks like the 50 amp service could be raised on future models to help this out, although it may not be as aesthetically appearing as having them all lined up.
Overall great unit with plenty of outlets, on occasion I volunteer for habitat for humanity, there’s no need to have splitters or unplug one tool to operate another as you can easily run separate cords to different work stations and still have an outlet to charge tool batteries. And the folding handles and wheels allow the unit to be moved easily if need be, even through grass.
Unboxing and just glancing this is a sharp looking and well built unit. Assembling the foot pegs and wheels is so easy, even a cave man could do it. It was nice they ship it with all you need to assemble it but found the wrench to be tedious so I used my ratchet instead. The instructions read well and are simple to follow, and the unit fired up right away with a touch from the key fob remote start.
I have yet to try running the house, but did test run it using on the camper… it ran the 15,000 btu a/c and 2 refrigerators without a hiccup. I didn’t run 2nd a/c as unit was not “broke in” yet but looking at the numbers it could run that as well. As it is nigh winter here I also ran the furnace with no problems and the electric fireplace. My only gripe with this unit is the placing of the 50 amp receptacle, as 50 amp cords are big and rv power cords are 90 degrees from plug. The 50 amp plug is positioned above the wheels of the unit and it can be a little struggle to get plugged in. Looking at the face of unit with all the outlets, it looks like the 50 amp service could be raised on future models to help this out, although it may not be as aesthetically appearing as having them all lined up.
Overall great unit with plenty of outlets, on occasion I volunteer for habitat for humanity, there’s no need to have splitters or unplug one tool to operate another as you can easily run separate cords to different work stations and still have an outlet to charge tool batteries. And the folding handles and wheels allow the unit to be moved easily if need be, even through grass.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
solid generator
on December 22, 2021
Posted by: Big Bash
from Lucas, Tx.
I bought this product 3 weeks ago it was delivered as promised.The light assebbly was a breeze no problems. I ran it today for the 5 hour break in period it started on the first push of the push start button. So far so good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to use.
on December 22, 2021
Posted by: Joe879
The dual fuel works fine. Propane gas provides enough to power whole house air conditioner (2,700 square foot home), freezer and those circuits I need (eg. powering the internet modem and router).
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great so far
on December 22, 2021
Posted by: gbp78628
from Georgetown, TX
Setup was quick and instruction manual is detailed with specs and parts schematic.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Electrician Recommended
on December 22, 2021
Posted by: Nomocon
from Hanson, Ma
I bought this on the recommendation of my electrician. Both him and another electrician have it. I'll use it to power my house if and when I loose power again. I like the duel fuel option. I'll use propane so the gas doesn't get old and stale.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great
on December 22, 2021
Posted by: Anonymous
from Harshaw wi
Used first day ran great. Remote start is fantastic
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome
on December 22, 2021
Posted by: Krisfrommi
from Northern Michigan LP
We just picked it up, super fast delivery, assembly was a breeze! We are in Northern Michigan and just went through a 3 day power outage, is it bad that I am wishing for another one? Lol just a short and sweet one, already told all my neighbors, if the power goes out…. Come have coffee and warm up ;)
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com