Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,485 Reviews)
Open Ratings Snapshot
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
22,997 out of 23,471
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Great generato
on December 16, 2021
Posted by: James DAC
from Santa Cruz, CA
Easy set up and start, running on propane. No problems, well packaged. Big enough to run almost the whole house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
EASY ASSEMBLY AND RUN
on December 16, 2021
Posted by: Baboo 74
from Texarkana, Texas
Very easy to assemble and prepare for the first run. Need to read instructions prior to starting. Has a number of great addtions to everyday generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very good feature
on December 16, 2021
Posted by: JOAQUIN
from Fruitland Park FL
Runs very good I happy with the product good price
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Happy wife
on December 16, 2021
Posted by: Flying chicken
Bought this in November and happy with all the features. Easy for my wife to start and use on her own. Exactly what we were looking for!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
User friendly
on December 16, 2021
Posted by: Hefrosty16
I bought this as backup power for house. Haven't had to use it yet but it was super easy to set up. Took a couple tries for the engine to start but once it did it was smooth sailing from there.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Generator works great Instructions not so hot
on December 16, 2021
Posted by: BroPage
Lets start with the good stuff. The actual product is fantastic once you get it started. The push button and remote starting is wonderful. I would definitely recommend this generator to my friends and family. They would have gotten a 5 from me on the hardware if it could stand alone. However I believe the instructions are lacking 1 simple clear instruction. That is on page 14 of the manual Connecting the Battery. there in 1 sentence are the complete instructions. When you look at the unit you see black wires with a black tie around them. They look like 1 unit that shouldn't be cut apart. They should split that 1 sentence into 2 steps. 1) Cut the tie holding the battery connections, 2) Connect the 2 ends together. It would also be nice to show a picture of each operation. If you can not do that easily then at less make the tie Yellow or Red so it does not look like it is part of the wires. Customer Support is great when you finally get through to them. It took me days of calling in for long waits only to be hung up on. I was almost ready to send it back to the store.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator
on December 16, 2021
Posted by: Ellemorh
from Puyallup, Wa
I bought this couple months ago but I just used it twice it works good no problem.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator. Great power and size.
on December 16, 2021
Posted by: Susieque
from Idaho
We live in rural area where power goes down often. We waited to start this until we had switch installed by electrician to be able to do so safely. Once done this generator, on propane would run our fridge, our freezer and 2 electric heat panels. I am impressed and delighted and know if we need it. We are going to be warm and safe.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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