Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,493 Reviews)
Rating breakdown 24,493 reviews
5 Stars
21,058
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,003 out of
23,477)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Looks great, seem sturdy
on March 18, 2025
Posted by: gen review
from south carolina
I bought this to plan for future power outages. i like that it can run on propane as we also have a large propane tank
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Happy with purchase
on March 17, 2025
Posted by: D Runyan
from Portland, Oregon
Bought generator two months ago; initial start up was easy. Love the remote electric start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
As advertised
on March 17, 2025
Posted by: Olignl58
from Troy ny
Works and runs as expected. Well built and best for the price
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love it
on March 17, 2025
Posted by: Dr. WB
from Alpine, CA
Love the dual fuel, push button start, remote control and easy to maintain.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Bad luck but hopeful for replacement
on March 17, 2025
Posted by: Cant get a break!
from North Carolina
So I would LOVE to give this a good review but am unable to do so at this time. Apparently mine has some sort of defect, despite only being run for maintenance for the first 15 minutes monthly "recharge." I will give a positive review if the issue is resolved and the generator is replaced under the warranty and extended protection package I purchased.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 24, 2025
Hi,
We’re sorry to hear about the issue with your generator and appreciate your patience. We want to make this right for you. Please reach out to us at westinghousevip@wpowereq.com, and we’ll do our best to assist with your warranty claim and find a resolution as quickly as possible.
Thanks,
Sydney, Westinghouse
We’re sorry to hear about the issue with your generator and appreciate your patience. We want to make this right for you. Please reach out to us at westinghousevip@wpowereq.com, and we’ll do our best to assist with your warranty claim and find a resolution as quickly as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Reviews Convinced me!
on March 17, 2025
Posted by: Timcin76
from Titusville, Florida
Initial use was fantastic. Easy to see control panel! Started on first attempt and ran great. Glad I bought this generator....comes with a 3 year warranty!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Remote best ever
on March 17, 2025
Posted by: lori61
from New Hampshire
Living in NH with the weather always changing and winters can be brutal plus all the snow and ice, wind it will be such a blessing to stay in the house and just push the remote.
Our old generator was terribly hard to get going never went smooth with this generator is a godsend for people like us who are getting a wee bit older.
Our old generator was terribly hard to get going never went smooth with this generator is a godsend for people like us who are getting a wee bit older.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
LOVE duel fuel / easy start / easy to move
on March 17, 2025
Posted by: BIRK
from CASAR, NC
Following a recent spinal stenosis surgery now limiting my ability to lift no more than 10 lbs, I ordered this specific generator. I was able to assemble it quickly while working within my medical limitations. Per only the prophane, the generator fired up immediately and has operated flawlessly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com