Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,529 Reviews)
Rating breakdown 24,529 reviews
5 Stars
21,088
4 Stars
2,972
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,029 out of
23,503)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Very pleased!
on March 3, 2026
Posted by: EdM1
from WV
This product was packed very well. Had great instructions and starts very easily!
I will definitely recommend to others!
I will definitely recommend to others!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy Emergency Generator
on March 1, 2026
Posted by: FR2026
Great Product! started right up using the remote start with propane tank fuel. Easy to setup.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on February 28, 2026
Posted by: Jfee73
from Ripley, TN
Great product so far. Excellent packaging and easy to get going.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Great features.
on February 23, 2026
Posted by: Hamilton Bone.
Want to let you know l am very pleased with my generator.
Response from westinghouse.comBy Sydney, Westinghouse, February 24, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the WGen9500DFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
1
on February 22, 2026
Posted by: Andrzej
from Katy ,TX
I tried to started when cold weather came..
Big trouble starting it and when finally did , the AC 120/240V50 A outlet not working.
Called an electrician, and he check it , no power on it.
Can you e mail me if this is under 3 years warranty ?
Thank you .
Andrzej Rusak
Big trouble starting it and when finally did , the AC 120/240V50 A outlet not working.
Called an electrician, and he check it , no power on it.
Can you e mail me if this is under 3 years warranty ?
Thank you .
Andrzej Rusak
Response from westinghouse.comBy Sydney, Westinghouse, February 24, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
4
Very good generator
on February 20, 2026
Posted by: DZCh
from NH
Very good generator. It is heavy as had a hard time moving it since it has rear plastic wheels. Things are lined up and displayed (outlets). Haven’t tried it on the entire house but just the outlets to 120c
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and reviews
on February 18, 2026
Posted by: All10
from North Carolina
Like quality of generator, have not used yet but will update review after using it. Talk with someone that has one and was it in action. Believe I'll be happy with it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
50amp outlet
on February 18, 2026
Posted by: Mjb3232
from Philadelphia, PA
Good sized generator with a lot of features. I like the flexibility on how to start it and the multiple fuel options. One of the only generators I could find that had a 50 amp outlet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com