Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Worked right out of the box!
on November 19, 2021
Posted by: MikeonMain
from West Michigan
I opened the box, assembled the generator in 15 minutes and was on my way. I really like the dual fuel feature. I don’t plan to use gas in it, but it’s there if we need it. It started right up and powered our whole home (well, furnace, microwave, etc) without breaking a sweat.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great unit
on November 19, 2021
Posted by: Maria21
from USA
Easy to set up and easy to use!! Even the grandkids helped
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features, easy to setup & versatile
on November 19, 2021
Posted by: Kenhox
from Preston CT
Just purchased this generator for many years of emergency service.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Ease of use
on November 19, 2021
Posted by: Cole78
I am an electrician and have to say the ease of use for this unit is superb. Very simple.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great power
on November 19, 2021
Posted by: BillW
from Fort Worth, TX
I love the dual fuel option to keep the power on, the remote start is a nice touch. With over 9,000 watts I now have power in my remote workshop, and my family is ready for a possibly power outage emergency. I am very happy with my investment.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Really like the Features
on November 19, 2021
Posted by: P. J.
from Wiconisco, PA
I bought this on the 10th of November, came on 17th ,unpacked it yesterday, seems to be very well made , like the duel fuel feature, which is why I chose this model.
Looked at a few other brands ,but ultimately chose Westinghouse, one of the best facyesterday.
warranties I saw at 3 yrs.
I think it will serve me well for years to come !
Looked at a few other brands ,but ultimately chose Westinghouse, one of the best facyesterday.
warranties I saw at 3 yrs.
I think it will serve me well for years to come !
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on November 19, 2021
Posted by: Dtdt
from Midland, MI
Easy to assemble. All parts included. Started right up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
remote start for bi weekly test run from inside
on November 19, 2021
Posted by: Acadian Heating & Air
from Baton Rouge. La
Westinghouse makes giant generators that power our cities! if anybody knows how to build a portable generator its westinghouse! what took you so long with your brand name recognition? it works great love the 9500 watt continuous with remote start for weekly test run from the comfort of staying inside my home. I can run a 4 ton central ac in cool mode. 2 refrigerators and all led lights TV of course.
if running central AC , Turn off the electric water heater and dont use electric stove and this works well, and the power from the generator itself is clean enough to operate the honeywell digital thermostat, even at 25% THD. the Champion 6200 watt bought 1 month earlier cant operate the thermostat due to a highter Thd or electricity which is less clean. It has a 3 yr warranty !!! cast iron piston sleeve, basically thats what the commercial series portable engines use. so hopefully the generator itself will last as long as the engine if its not overloaded .
also turn on your breakers sequentially by highest priority in summerheat like this
1 lights
if running central AC , Turn off the electric water heater and dont use electric stove and this works well, and the power from the generator itself is clean enough to operate the honeywell digital thermostat, even at 25% THD. the Champion 6200 watt bought 1 month earlier cant operate the thermostat due to a highter Thd or electricity which is less clean. It has a 3 yr warranty !!! cast iron piston sleeve, basically thats what the commercial series portable engines use. so hopefully the generator itself will last as long as the engine if its not overloaded .
also turn on your breakers sequentially by highest priority in summerheat like this
1 lights
2 AC if ac kicks immediately dont turn on next breaker until the generator rpm levels out which takes about 4 seconds
3 refrigerators
dont use electric stove until ac turns off, overcool home 1 hour before shower time , then turn off ac and flip on breaker for water heater which takes 4500 watts 1/2 the total watts of this 9500 watt generator, wait 30 minutes is all it takes to heat up the water tank and its shower time.
same for cooking , cook on portable gas stoves or cook in bettween ac cycles only just turn off ac for quick cooking meals , grits eggs this is how we managed during hurricane IDA 2021 .
if you overload the generator ck by ampdraw or look at the hertz mode on the gen display , it shouldnt go below 60 hz. as the rpm slows down the hertz reduces as an indication its overloaded you can ck the hertz by pushing the very small button on gen display the more load put on generator the slower the rpm and the less and less hertz reading . as hertz is set on 3600 rpm which is why all generators need to run at this rpm.
the easiest thing to do is to overload this and the generator its self will overheat shortening lifespan, which is why so many generators for sale as used have motors still run but generates no electricity, gen is burned up.
this is my experience living on generators during hurricane outages since 2012 hurricane gustav 1 gen was accidentally abused , just cuz it can run more items doesnt mean that its ok.
hope this helps the newer Gen users just getting into it since hurricane ida as i sas a lot of 1st timers. so easy to spot with those small gas cans. you need about 8 large 5 gall cans since we also have gas shortages while having to use genrators , and gas rationing 4 cans per customer, the irony.
3 refrigerators
dont use electric stove until ac turns off, overcool home 1 hour before shower time , then turn off ac and flip on breaker for water heater which takes 4500 watts 1/2 the total watts of this 9500 watt generator, wait 30 minutes is all it takes to heat up the water tank and its shower time.
same for cooking , cook on portable gas stoves or cook in bettween ac cycles only just turn off ac for quick cooking meals , grits eggs this is how we managed during hurricane IDA 2021 .
if you overload the generator ck by ampdraw or look at the hertz mode on the gen display , it shouldnt go below 60 hz. as the rpm slows down the hertz reduces as an indication its overloaded you can ck the hertz by pushing the very small button on gen display the more load put on generator the slower the rpm and the less and less hertz reading . as hertz is set on 3600 rpm which is why all generators need to run at this rpm.
the easiest thing to do is to overload this and the generator its self will overheat shortening lifespan, which is why so many generators for sale as used have motors still run but generates no electricity, gen is burned up.
this is my experience living on generators during hurricane outages since 2012 hurricane gustav 1 gen was accidentally abused , just cuz it can run more items doesnt mean that its ok.
hope this helps the newer Gen users just getting into it since hurricane ida as i sas a lot of 1st timers. so easy to spot with those small gas cans. you need about 8 large 5 gall cans since we also have gas shortages while having to use genrators , and gas rationing 4 cans per customer, the irony.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com