Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,560 Reviews)
Open Ratings Snapshot
Rating breakdown 24,560 reviews
5 Stars
21,115
4 Stars
2,976
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,049 out of 23,523
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
3 out of 5
3
1month use, feet fell off, battery switch failed
on July 7, 2023
Posted by: nomaddh
from virginia
used 1 month. Feet keep falling off. foam on handle is nearly falling off. Battery switch stopped working. Warranty contact is faulty (they do not respond in a timely manner, been over a week with no communication after a ticket was created). CO sensor keeps shutting machine down when running outdoors.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, July 12, 2023
Hello, thank you for your purchase, we are truly sorry that your generator has not held up and will not start! Thank you for reaching out to our support team we are sorry that you have not gotten the help you deserve! Please reach out to us at westinghousevip@wpowereq.com and we will happily escalate your case! Thank you and we look forward to hearing from you.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Looks like a great product
on July 7, 2023
Posted by: Cross52
from Lago Vista Texas
Hoping this works as well as it looks, top quality?
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Westinghouse 12500 Dual fuel
on July 7, 2023
Posted by: France and Reggie
from Austin, Qc
Start perfectly and not to noisy. Very good. We recommend!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Small but powerful
on July 6, 2023
Posted by: Keller13
from Daviess,Co Indiana.
Able to fit within a small space and put all the power I need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Right Price - Right Size -Right Time
on July 6, 2023
Posted by: Tripper59
from LA
This was a highly rated product at the right price and delivered quickly; just in time to provide power during a storm outage. Powered essentials in our home with easy remote start!.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Perfect for us
on July 6, 2023
Posted by: mcm607
from Kentucky
Shipping was faster than expected. The delivery was flawless and the driver was very professional and great to work with. Awesome solid built unit. Start up was a breeze and I started it on propane. Have run it about an hour with lights hooked up to it no problem. The handle and wheels . Instructions are spot on for wheel assembly and start up. Cant ask for much better in a unit this size!!!Wish I had it sooner but now we have a good back up in the event of another power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Just a great generator to own.
on July 6, 2023
Posted by: BrentH
from Ontario
Easy to use.
Starts super easy.
Does not fluctuate when turned on.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love it!
on July 6, 2023
Posted by: Jrich1217
from Oklahoma.
This generator runs my whole house and was a bargain for price. I wired it up with an interlock to my house and now I always have power. The push button start is awesome and it always starts on the first attempt. Very happy so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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