Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,560 Reviews)
Rating breakdown 24,560 reviews
5 Stars
21,115
4 Stars
2,976
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,049 out of
23,523)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Easy Setup
on July 12, 2023
Posted by: Missouri Guy
from Missouri
Just got out of the box. Setup is minimal and easy with adding the wheels and legs. Plan is to run just via propane - cleaner and should last longer.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up/ quieter than I thought it would be
on July 12, 2023
Posted by: Rprmc37
from Massachusetts
Easy set up, started right up and runs quieter than I thought it would.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice product for emergency and outdoor power
on July 12, 2023
Posted by: Suhail602
from Gulfport fl
I just bought it and hope to use it soon but like the product
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
no fear from loss of electricity
on July 12, 2023
Posted by: Mark13$$
from Buffalo NY
Generator is easy to use with plenty of power. Also pretty compact for a powerful generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Looks Great. Will Not Start?
on July 11, 2023
Posted by: Blacksox
from Cape Coral, FL
I purchased this generator a month ago. Assembled it, put oil in, put gas in and charged the battery. But, the unit will not start. I’ve tried the electric start and manual start to no avail. I even took my unit’s battery overt to Auto Zone to test that it’s holding a charge and it seem fine. I’ll keep working with Westinghouse to resolve the issue but hurricane season is here and I need this to work!
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, July 12, 2023
Hello, thank you for your purchase, we are truly sorry that your unit will not start and thank you for looking into the issue! Please contact us at westinghousevip@wpowereq.com and we will be able to escalate your case. Thank you and we look forward to hearing from you!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on July 11, 2023
Posted by: Little man
from Gulfport
Was exactly as advertised. Shipping was great. It started up as soon as we hit start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator!
on July 11, 2023
Posted by: Happy gen user
from Jax FL
the electric and remote start is wonderful. being in a wheelchair not able to pull a cord this makes my life better!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up, gives me peace of mind
on July 11, 2023
Posted by: AmherstAllen
from Amherst, NY
While I haven't used this generator extensively, so far it's been great! It was very easy to set up and attach the wheel kit, the instructions and documentation were clear and thorough, and it fired right up and was powering our panel immediately. The noise level was exactly where it was rated and the remote start/stop worked flawlessly. One thing to note is that it is very heavy, but the wheel kit makes it easy to move around.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com