Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,560 Reviews)
Rating breakdown 24,560 reviews
5 Stars
21,115
4 Stars
2,976
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,049 out of
23,523)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1
Won't start after the initial startup.
on August 7, 2023
Posted by: reviewerpd
Generator will not start upon the initial startup on either propane or gas. Engine turns over, but will not start.
Response from westinghouse.comBy Sydney, Customer Care, August 8, 2023
Hi,
Thank you for your purchase! We're sorry to hear that you may be having issues with your WGen9500DFc. This may be a simple fix, one that our support team would be happy to assist you with. If you haven't done so already, please reach out to us at support@wpowereq.com or 1-855-944-3571, and we'd be happy to help get your unit back up and running!
Thanks,
Sydney, Westinghouse
Thank you for your purchase! We're sorry to hear that you may be having issues with your WGen9500DFc. This may be a simple fix, one that our support team would be happy to assist you with. If you haven't done so already, please reach out to us at support@wpowereq.com or 1-855-944-3571, and we'd be happy to help get your unit back up and running!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
excited to try
on August 7, 2023
Posted by: littledoni
from Texas
I just purchased this to replace another one that was stolen. Luckily I haven't had to use it yet, but out of the box, I am amazed at the features and standard accessories. Considering the weight, it is surprisingly easy to move around with the handle.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features-Easy assembly
on August 7, 2023
Posted by: DRek
from Macon,GA
In central Ga, the storms are getting stronger. I neede a generator that has good reviews and has proven to be dependable and has plenty of power. Dual fuel is wonderful
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
remote start
on August 7, 2023
Posted by: rj jr
from tennessee
remote start and dual is great runs whole house. 4 ton ac
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Amazing Generator!!!
on August 7, 2023
Posted by: Bryan_Fox
from Tilton, Illinois
We bought this product last month. Generator arrived in pristine condition. Setup was a breeze. Instructions were broken down well and illustrated even better. Key FOB was pre paired which is great. Generator started right up and ran beautifully for the break in period. Also coming with a battery tender was a nice surprise to us. Have had 0 issues unlike another brand we had previously used that would vibrate off any and all bolts.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy Assemble
on August 7, 2023
Posted by: Air Force Veteran
from Jacksonville Ar
It was very easy to assemble the generator. It also has some great features that are easy to access and operate. I haven't gotten a chance to use the generator in a power out. However, I am confident it will get the job done. Furthermore, I like the carry handle and big wheels to move the generator where it need to be positioned in the event of a power out.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Yhe wattage and run time
on August 7, 2023
Posted by: Jim0222
from Jennings fl
Just unpack it looks great can't wait to try it out. Only wish it had a oil filter on motor.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on August 7, 2023
Posted by: Tiggerws
from Slidell, La
This generator is the beat one I have purchased, well worth the purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com