Customer reviews from westinghouse.com
Westinghouse - 9,500/7,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 30A 120/240V Outlet - Blue
Average customer rating
4.7
(5,768 Reviews)
Rating breakdown 5,768 reviews
5 Stars
4,562
4 Stars
1,043
3 Stars
104
2 Stars
28
1 Star
31
98%of customers recommend this product.
(
5,449 out of
5,544)
Customer Reviews for Westinghouse - 9,500/7,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 30A 120/240V Outlet - Blue
Customer Rating
4
Initial quality issue but resolved in the end
on June 20, 2018
Posted by: Ned
from Westby, WI
Verified Purchase:No
This generator was easy to get out of the box and assembled and looks great. Unfortunately it would only run on gas. When trying to run on LP it would not start and I could hear LP leaking out and smell it. I called Westinghouse customer service to report the leak and initially they wanted me to take it to their service center which was 2 hours away. I was thankful they did end up allowing me to take it to a local engine repair shop. The engine repair shop told me the responsiveness from Westinghouse's customer service was poor and it took over a week to be able to talk with somebody to get service authorized. Customer service figured it to be a bad fuel selector valve so they sent out a new part. After the replacement fuel selector valve did not fix the problem the engine repair shop diagnosed the issue to be a design flaw and tried escalating the issue to Westinghouse's engineering group. Again the responsiveness from Westinghouse was poor and it took 6 weeks before the engine repair shop was able to get to the right engineering people at Westinghouse and convince them that they had a design flaw and to get them to ship a replacement generator. I was thrilled when the replacement generator fired up right away on LP. While frustrating that it took almost 10 weeks from the time I ordered to the time I had a working dual fuel generator I am happy that Westinghouse stood behind their product. I selected this generator for the features and value and in the end I am satisfied that is what I got with this generator. Hopefully after the initial quality issues this will be a dependable generator for me for years to come.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Only used twice so far, but best ever!
on August 26, 2018
Posted by: ismilelots
from beaverton, MI
Verified Purchase:No
The electric start is a wonderful feature for an older person like me. Even my wife can start it up for us in a power outage. I love the dual fuel feature! No more worries about bad gas. We can use propane that's been sitting around a long time and get gas later (because it's easier for us to get than propane). Much quieter than my older 6500w and much easier to move around with the full frame handle instead of the single wobbly handly my old one has. I am really sad that they ran out of bonus covers though. We have a lot of birds in our garage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGEN7500DF
on November 5, 2018
Posted by: Clang
from AZ
Verified Purchase:No
This generator is AMAZING so glad that I purchased. Started right up with the remote and ran perfect for hours with no hiccups.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Powerul and east to set up and start
on January 11, 2018
Posted by: Tim the Toolman
from Brevard, NC
Verified Purchase:No
Have only run on propane and its louder and rougher than antticipated. Will try gas to see if it runs smoother.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
I would recomend the product.
on October 16, 2018
Posted by: Chuck
from Sears Mi
Verified Purchase:No
Easy instructions and start up, I love the push button and remote start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best bang for the buck.
on January 28, 2018
Posted by: Jay
from Rhode island
Verified Purchase:No
Great machine. Don't waste anymore time looking at reviews. You'll be glad you bought this.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
working perfectly, easy to set up even includes a funnel
on November 21, 2018
Posted by: Tom
from Louisville,Ky
Verified Purchase:No
well made , best One I have found
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect generator, great price
on May 11, 2018
Posted by: Farmgirl
from Boston, MA
Verified Purchase:No
Arrived in perfect condition. Easy to set up. Runs great. We did a lot of research and the WGen7500DF cam out on top. We're very pleased with our purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com