Customer reviews from westinghouse.com
Westinghouse - 9,500/7,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 30A 120/240V Outlet - Blue
Average customer rating
4.7
(5,768 Reviews)
Rating breakdown 5,768 reviews
5 Stars
4,562
4 Stars
1,043
3 Stars
104
2 Stars
28
1 Star
31
98%of customers recommend this product.
(
5,449 out of
5,544)
Customer Reviews for Westinghouse - 9,500/7,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 30A 120/240V Outlet - Blue
Customer Rating
1
Ready for a Storm
on June 19, 2021
Posted by: JustUs
from Saint Johns, FL
Running on Propane or Gas is a great feature in Florida. When storms come through, sometimes gas is not so easy to get.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Review
on July 7, 2021
Posted by: RZoll
from Crestview Fl.
I got my generator because I saw one used and liked what I saw so I got one
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent quality & perfect self-start accessory
on July 9, 2021
Posted by: Treknoman
from Houston Texas
We bought our Westinghouse WGEN7500DF generator because it was dual fuel capable and a great deal in our price range. We also bought it because Westinghouse at the time was the only manufacturer that had a Smart Portable Transfer Technology ST Switch that plugs directly into the generator and can automatically start the generator when it detects that the house has lost power. These were all very important features to us.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Seemed good at first...
on April 19, 2023
Posted by: DoKJL
from Canada
Bought this 6mo ago. Initially when we did the break-in the item seemed amazing. Started easily and handled the load of my house well. THEN one day in the middle of the winter when it was -20C and the power went off (ie when we really needed it) I went to start it up and nada. Wouldn't start. We had it plugged in the whole time but wouldnt work. Partner (who is quite mechanically adept) tried the pull cord and couldn't get it to go or figure what was wrong with it. We decided maybe too cold. So, last month when temps were just hovering around freezing we tried again. Now it doesnt even TRY to start when you push the autostart or remote. Terrible let down. Sure it's under warranty but what a massive disaster to be left in the dark and cold with a brand new generator and now to be left with the immense hassle of trying to get it fixed under warranty. Run dont walk from this product!
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, April 20, 2023
Thank you for your review. Many factors can affect the operation as you describe, and many are minor fixes that can be done by you. Cold temp do effect start-ups below 30 degrees and at those temps, a cold weather stat procedure is outlined in the manual. Also if the unit is left with gas in the tank that is not treated with a fuel stabilizer and the unit is not exercised regularly gas can become unstable and cause the varnish to build up in the carburetor and fuel system. The carburetor may need cleaning. Please contact customer care at the number in your manual for assistance.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy to start and use.
on October 24, 2018
Posted by: NA
from South Carolina
Verified Purchase:No
I have not had to use the generator yet however I expect that it will meet my needs to run everything in my home except my AC unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy to install and comes with remote control.
on November 7, 2018
Posted by: HM
from Danville, VA.
Verified Purchase:No
I will use this generator on the odd occasion that my home power is off. I like the features on this product that others I have seen do not have.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to set up and run
on November 10, 2018
Posted by: Luke
from Greensboro NC
Verified Purchase:No
This seems to run everything in my house that I need when the power goes out. I can run my well and septic at the same time which is a great thing. I wish the wheels weren't plastic but it is still fairly easy to maneuver around
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual fuel, easy to start
on October 29, 2018
Posted by: Techrockstar
from Farmington, ME
Verified Purchase:No
Powers my house when the street power is out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com