Customer reviews from westinghouse.com
Westinghouse - 9,500/7,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 30A 120/240V Outlet - Blue
Average customer rating
4.7
(5,768 Reviews)
Rating breakdown 5,768 reviews
5 Stars
4,562
4 Stars
1,043
3 Stars
104
2 Stars
28
1 Star
31
98%of customers recommend this product.
(
5,449 out of
5,544)
Customer Reviews for Westinghouse - 9,500/7,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 30A 120/240V Outlet - Blue
Customer Rating
3
Seems well made so far
on November 8, 2018
Posted by: Mike the Dude
from Marshalls Creek PA
Verified Purchase:No
I honestly have not used the generator yet. The manufacturer bribes you to write a review at the time of product registration. Overall it seems well made. When I opened the box, however, mine was missing the propane hose and remote start key fob. The service department assures me that those parts will be shipped to me after completion of my product registration., so I will very likely have a higher opinion of the generator once I am able to start it on propane.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Set up went well
on June 20, 2018
Posted by: Ablegram
from New York
Verified Purchase:No
Just received the product today put it in the pack put it together. It runs on propane well and started and stopped using the remote control. Haven't tried to hook it up to anything other than the battery charger included. I'll keep you posted
Written by a customer while visiting westinghouse.com
Customer Rating
3
Westinghouse 7500DF
on March 26, 2018
Posted by: Drew
from East Hampton, CT
Verified Purchase:No
I received the generator with no damage noted. The fit and finish were very good. After attaching wheel kit and hooking up battery I filled with oil and proceeded to start unit after filling with gas. The unit started right up and appears to be reasonably quiet and well made. The only criticism I have is that there is no mention about the supplied battery charger as to whether to keep it hooked up to the unit or when to charge it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Great Features
on March 30, 2019
Posted by: scctr5
from Panama City, FL. 32404
It has great features but I can't get it started. I charged the battery, read and re-read the instructions, removed the intake air filter, gave it a shot of ether and it still wouldn't fire. I need help.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, April 1, 2019
We regret to hear about this experience and apologize about missing the mark for you here! Have you had a chance to contact our customer care team? You can always reach out to us at service@wpowereq.com or call 1-855-944-3571 M-F 9:00 a.m. - 5:30 p.m. (EST) where we will help get you taken care of as soon as possible.
In this instance, you can expect one of our team members to reach out to you as we have already sent them the information concerning this case. Thank you for bringing this to our attention!
In this instance, you can expect one of our team members to reach out to you as we have already sent them the information concerning this case. Thank you for bringing this to our attention!
Written by a customer while visiting westinghouse.com
Customer Rating
4
New Startup and Run 1 hour no issues
on May 26, 2020
Posted by: JC2020
from Texas
Just bought it, ran for 1 hour. Started up no issues. Super easy to program remote start, came with everything as stated. Tested 3 start ups, started right up, used my volt meter to confirm voltage with the display and was the same. Thing is pretty easy to move around, havent tested it with much a load bc this was just commsion+start up. But appears very good buy
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Plenty of power
on August 13, 2020
Posted by: Jayly
from Freehold nj
Easy to unbox & assemble. Remote start work great.
Affordable & powerful this is the best one i will recommend it buy it.
Affordable & powerful this is the best one i will recommend it buy it.
Written by a customer while visiting westinghouse.com
Customer Rating
2
No start on gasoline
on September 23, 2020
Posted by: ctann69
from San Jose, CA
I unboxed and followed all the setup instructions. This is not my first generator, so I am very familiar with how things work and what needs to be done. Filled the oil, topped up with fresh gasoline, connected the battery, and turned on the various breakers, switches, fuel positions and fuel cutoffs to the right settings.
I tried multiple times to start on gasoline - the unit turned over, but did not ever "catch" at all. As a test, I swapped to propane - it started on the first try and ran flawlessly. Swapped back to gasoline, and again, no start. I did check fuel level and fuel cutoff switch.
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen7500DF
on April 25, 2021
Posted by: KrisZ71
Built like a tank. Ready for the next storm. Happy I bought it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com