Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
3
Easy to Assemble, but Missing Remote
on February 23, 2019
Posted by: Justin1985
from Michigan
This product was easy to assemble and had simple instructions. I gave it three stars because the remote start was not included. Will update once company replaces item.
I would recommend this to a friend!
Response from westinghouse.comBy Westinghouse, February 25, 2019
Hi Justin,
We're so sorry about your missing remote! We absolutely do not tolerate our products received in such a manner and apologize for any inconveniences it may have caused. We have your case opened, and you can expect one of our customer care team members to reach out to you within 1-2 business days.
I bought this just a week ago after another ice storm knocked out my power for 2 days. After the great reviews I decided to purchase this one and I know I will be glad I did. To old to have to worry about power outages anymore.
I bought this in anticipation of needing it for a storm power outage. Haven’t had the chance to use it like that yet. I have an all electric house so when we’re out, we are out! This isn’t big enough to run everything but will run enough to keep us going until power is restored. I had ordered this online and had it dropped at the store where I picked it up. It weighs close to 300 lbs so it was a beast to get from the van to the ground. I wound up cutting the box off of it and put the wheels and feet on it which was very easy. With the wheels, my 11 year old can move it around no problem in spite of its weight. Added the oil, gas, and installed the battery and it fired right up. It has 3 ways to start and all 3 worked right away. I am not looking forward to the power outage but if it happens, I feel prepared.