I bought this a month ago as I installed a transfer switch in my house. Although I have not used it in actual outage scenario, I have tested it with the load I would be putting against the generator and it handled it without issue. There is no better generator for the power and great price point.
Came one week early (bonus). After a easy assembly and adding oil and gas, it started right up on the first try. I have yet to really use it, but so far so good.
I bought the WGen9500 to replace an underpowered Generac.The 3,000 extra watt's will allow me to now power my water heater, in addition to the other home items this backup generator is meant for. The generator arrived well packaged and damage-free. Oil was fully drained, making it easier to attach the mounting feet. Total install time for feet and wheels was 10 minutes. Attaching the cables to the included battery was easy, although the positive cable needs to be looped slightly in order not to stick straight out from the generator. A short charge of the battery, adding the included oil and some gas and the generator was ready to start. The push-start is great (coming from manual, pull-only). Press and wait. The generator will go through it's start cycle, and within a few cranks the fuel was flowing and it was running clean and well throttled. Have run the generator for an hour and put it to the task of powering the home (through dedicated transfer switch) and the power was clean, generator ran smoothly under load. Very happy with this new purchase, feel comfortable with a 3-year warranty backing it (which I hope not to need). The included maintenance schedule will be useful and followed, so hoping for years of service (or not needing it) from this solidly built generator.
Looking to upgrade from my old 5000W generator and with much research decided to go with Westinghouse WGen9500. Just arrived today 1/9/19, unboxed and set up in 45 minutes. Shipped from Amazon.com in perfect condition. Started 3 seconds after pushing the start button, runs quiet compared to my old generator and looks great. Ran my 5 HP air compressor off 120V outlet and generator ran smooth with no drag. Plan to wire into house transfer switch to supply power during outage. Great features, powerful, looks great and I'm sure will serve my needs. Very satisfied with this purchase !!