Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,912 Reviews)
Rating breakdown 7,912 reviews
5 Stars
6,773
4 Stars
1,014
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,416 out of
7,585)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Initially Seems like a great Generator
on July 25, 2025
Posted by: D3WIndustries
from Michigan
Easy to build and run out-of-the-box, remote start is very convenient, battery had a charge and started right up. Build quality seems good and we shall see how it holds up over time.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Broken after a month
on July 29, 2025
Posted by: WestinghouseSaveurrep
from san antonio, tx
I bought this a month ago and it is already leaking oil badly... I try to buy the same brand generators for my company, but after this experience, I may be looking for a new brand.... the only thing that may save Westinghouse's reputation with me is how they handle the warranty on this thing. fingers crossed they help me out.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 30, 2025
Hi,
We're sorry to hear about the oil leak and completely understand your frustration. This isn’t the experience we want for our customers. Please reach out to our support team at westinghousevip@wpowereq.com with your case number, so we can help resolve this quickly. We appreciate your loyalty and hope to make this right.
Thanks,
Sydney, Westinghouse
We're sorry to hear about the oil leak and completely understand your frustration. This isn’t the experience we want for our customers. Please reach out to our support team at westinghousevip@wpowereq.com with your case number, so we can help resolve this quickly. We appreciate your loyalty and hope to make this right.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works like a charm!
on July 29, 2025
Posted by: NCUSMC
from North Carolina
Straight out of the box it was easy to set up and with the wheels placed where I needed it. Followed the instructions and it started up right away. Great product!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect for our campground.
on July 30, 2025
Posted by: RiverLife
from Falling Waters, WV
Picked it up on 7/3. Didn't need it for about two weeks later. Bought it for the 50A receptacle, but it also has the 30A twist lock, four 20A GFI receptacles, two USB ports and a Smart Switch receptacle. It has remote start or push button on the unit. You could pull start it too, but why? 6.6 gallon fuel tank. Ordering a cover for when it's running in inclement weather. Really pleased with our choice. Highly recommend this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Runs but stopped
on August 2, 2025
Posted by: Bubbiegjay
from West Virginia
It is a powerful unit but stopped running after two uses added a new spark plug, drained fuel tank and added fresh fuel, calling manufacturer for help
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy assembly
on August 3, 2025
Posted by: Bill#G
from New Port Richey, FL
Went together very easily and love the remote start
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
I love all the great features of this generator.
on August 3, 2025
Posted by: Forklift fixer
from Greensboro N.C.
I bought this as a gift for my husband that has difficulty using his hands and pulling starter cords. I researched and it had the highest reviews on so many sites. The best features are the push button start, remote start, all the plugins, and the power it has to run the whole house. My husband loves it!!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Running Great
on August 5, 2025
Posted by: D3W_Ind
from Michigan
I have two of these and they run great, only issue I've foreseen is finding replacement spark plugs - the listed models that Westinghouse has on the manual are hard to find or are discontinued (and the manual specifically says to avoid plugs with resistance - which are all you can find) otherwise strong machine
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com