Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,945 Reviews)
Rating breakdown 7,945 reviews
5 Stars
6,802
4 Stars
1,016
3 Stars
67
2 Stars
15
1 Star
45
98%of customers recommend this product.
(
7,438 out of
7,608)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Can't wait to try it out!
on January 30, 2026
Posted by: NoSnowTexas
from Houston, TX
Came on a crate and was easy to put together. Looking forward to losing my power so I can test it out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Does what it says
on January 29, 2026
Posted by: D370
Bought this for weather related outages. No complaints from me
Written by a customer while visiting westinghouse.com
Customer Rating
1
Not recommended
on January 29, 2026
Posted by: Dag1124
from Elizabethtown, KY
I bought this generator a little over a year ago. I initially set it up, ran it and all was good. I even pulled it out of my garage and ran it every so often.
When a predicted snow/ice storm came out, I pulled the generator out and put it where I’d be using it if power went out. Only problem, every time I started it, the CO light would flash and off it went. This was in an open area. I have tried several times in differing spots with no luck.
It has never really been used, just started periodically. I’m so disappointed. Please advise on how this can be fixed.
When a predicted snow/ice storm came out, I pulled the generator out and put it where I’d be using it if power went out. Only problem, every time I started it, the CO light would flash and off it went. This was in an open area. I have tried several times in differing spots with no luck.
It has never really been used, just started periodically. I’m so disappointed. Please advise on how this can be fixed.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, January 30, 2026
Hi,
We’re very sorry to hear about this experience, we understand how frustrating this must be for you. Our customer support team can help troubleshoot this and determine the best path forward to get your unit operating properly. Please reach out to us at support@wpowereq.com or 1-855-944-3571 so we can assist you further and work toward a resolution.
Thanks,
We’re very sorry to hear about this experience, we understand how frustrating this must be for you. Our customer support team can help troubleshoot this and determine the best path forward to get your unit operating properly. Please reach out to us at support@wpowereq.com or 1-855-944-3571 so we can assist you further and work toward a resolution.
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Bought to power outages
on January 29, 2026
Posted by: upsidedown
from Ohio
Will work with my local REA and they install the transfer switch, what a great deal.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Power
on January 24, 2026
Posted by: goodequipment23
Very happy with it. Good power output and feels like a quality build
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features at a Great Price
on January 16, 2026
Posted by: rjb47
from Bartonsville, PA
After reviewing and evaluating several portable generators, I selected the WGen9500c for the appropriate output for my situation and for the remote start capability.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to operate!
on January 12, 2026
Posted by: Sanju
from Hackettstown
It’s a great product.Easy to operate and very happy that we bought it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT PRODUCT
on January 11, 2026
Posted by: SSMAN
from RAPID CITY, SD
VERY EASY TO USE. STARTING VERY EASY AND MANUAL EXCELLENT
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com