Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Just Right Generator
on September 13, 2024
Posted by: Gen 2
from Baton Rouge, LA
We purchased this generator a couple weeks ago when we had our electrical updated at our home and added a pig tail connector for easy use during our frequent hurricanes. Timing was everything and we just experienced Francine and were able to use our new, right on time, generator. The size is fantastic and we were waiting in comfort for our services to be restored. The ease of use was a pleasant surprise and we are thankful for our good decision to purchase!!
Easy to install feet & wheels. Starts easily with push button, remote, or pull starter. I am 1 hour into the break in process so far. Not too loud. The manual says to turn the ECO mode switch off before starting and talks about the advantages of the ECO mode; but there is no ECO mode switch on my generator.
Great Generator. Can run my whole house. Love the remote start. Easy to unbox and start using. Came with everything I needed. I am still setting up the wiring and transfer switch. So, I will check in after the first emergency use.
Put 10 hours on the machine and it stopped generating power.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 13, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.