Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(7,945 Reviews)
Open Ratings Snapshot
Rating breakdown 7,945 reviews
5 Stars
6,802
4 Stars
1,016
3 Stars
67
2 Stars
15
1 Star
45
98%of customers recommend this product. 
(
7,438 out of 7,608
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
our first use, the equipment powerfull
on September 28, 2024
Posted by: Rod 2024
from Brandon Fl.
I bought the equipment in Junio 2024, in the area we live is an old neighborhood and we lose power often with any storm. We went thru the last Hurricane Helene. Our power generator worked straight for14 hours. We are very satisfied with the performance. I do recommend this product. Thanks
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
GREAT UNIT , GREAT PRICE
on September 28, 2024
Posted by: sjsoutherland
from Florida
We bought this unit as we loose power alot with the storms in Florida. Came packaged well, we had it set up for this Hurricane Helene but we actually didn't loose power. It was very easy to set up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love it!
on September 28, 2024
Posted by: Skeet1
from Florida
Brought great peace of mind during hurricane Helene.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Lots of extras
on September 28, 2024
Posted by: Mark 58
from Palm Bay Fl
Was very easy to get set up,directions are clear seems to be a well designed product
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Faulty sensor
on September 27, 2024
Posted by: Mountainman121
Bought few months ago and the CO sensor keeps faulting and shuting off generator even when outside
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 30, 2024
Hello,

We sincerely apologize for the inconvenience this situation has caused. Thank you for bringing it to our attention. I’ve shared your feedback with our quality control manager to help prevent this from happening in the future. We're committed to making things right for you—please contact us at westinghousevip@wpowereq.com, and we’ll resolve this promptly.

Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Everything I expected
on September 27, 2024
Posted by: Russ333
I'm glad I made this investment. I have a small ranch style home, all electric, and if need be it is capable of keeping power on in the whole house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Wgen9500C
on September 27, 2024
Posted by: Skip1998
from Cape Coral Florida
I bought this and have been happy so far. The starter didnt work and I was able to use manual pull start to start. So it has a backup if battery or starter doesnt work. Started manually on second pull
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
perfection
on September 26, 2024
Posted by: gmoney2217
from florida
i bought this a month ago. We live in southwest Florida. We have very active hurricane seasons and this 9500c runs my entire house perfectly. it is very efficient and does not guzzle gas. I have recommended this to plenty of people that i know.
Written by a customer while visiting westinghouse.com
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