Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,913 Reviews)
Rating breakdown 7,913 reviews
5 Stars
6,774
4 Stars
1,014
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,416 out of
7,585)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Very well built
on November 29, 2023
Posted by: 2 dog
from Searsport, Maine
The WGEN 9500 is very well built. The instructions are easy to read and follow. It fired right up and ran flawlessly. I am extremely happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Late delivery; hope it works
on November 29, 2023
Posted by: EricWQ
from Quebec
VERY slow delivery, with no communication until the day before AND with the straps cutting through the packaging. (It arrived >3 weeks after I had the transfer switch installed based on the anticipated delivery.) I'll also probably have to change the oil: it came with 10W30, but after filling per the start guide, I learned that for my current temperatures, I need to use 5W30. The temperature range should be on the start guide or (better) the recommended 5W30 Synthetic oil should be supplied instead of the 10W30.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, November 30, 2023
Hi Eric, thank you for your review, we are sorry to hear about your experience! Unfortunately, once the product leaves our warehouse we do not have control over how the shipping experience is. I have passed your feedback on to our shipping and receiving team to ensure that we are utilizing the best partners we can to ensure timely and safe deliveries. If there is anything we can do to help please contact us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
WGEN9500
on November 30, 2023
Posted by: CatDaddie
from GA
I've only had this product a couple of days and it seems to perform as expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to Assemble and Use
on December 1, 2023
Posted by: Jack452
from New York
I bought this generator to replace an older pull start model. This generator was easy to assemble, and the directions were clear and easy to follow. The generator starts easily with the push start! It is quiet and the remote is a nice feature for turning off the generator when the power is restored. I couldn't be more pleased with my purchase and would highly recommend this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Big Blue
on December 1, 2023
Posted by: Major03
from London, Ky
Loved the ease of assembly, instruction were very good. Still haven’t found where to plug in the battery drip charger other than that it is nice
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
A Review
on December 2, 2023
Posted by: Ron Jon
from Buffalo, NY
Haven't used it yet. Setup seemed easy. Instructions could be a little better.
Response from westinghouse.comBy Zach, December 4, 2023
Hi Ron, thank you for your purchase and for your feedback. I have passed it along to our technical writing team to ensure that we are providing the best possible manuals and quick start guides we can. If there is anything we can do to help, please reach out to us at 1-855-994-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
5 stars
on December 2, 2023
Posted by: MelB
from Quincy, MI
Looks great! Runs great! Can't wait for the power to go out lol
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent product!
on December 2, 2023
Posted by: jasper2023
from Marshall, Tx
I bought two of these and couldn’t be more pleased. Well built and works great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com